Lehigh Valley Hyundai - Service Center

This dealership is keeping up with modern times and utilizes technology like no other dealership I've worked with! They save me so much time by allowing me to schedule service via the web, check on th utilizes technology like no other dealership I've worked with! They save me so much time by allowing me to schedule service via the web, check on the progress of my service, and sends me informational web newsletters. I loved my 2002 Hyundai Sonata so much, that I went to this dealership and bought a new 2011 Hyundai on Feb 14 this year. This visit was for my first oil change in the new car, and the service people did an EXCELLENT job. My car was ready and waiting for me, oiled up and cleaned, just like I like it. Thanks! More

I can't believe what an amazing experience I had during my last service appointment at Lehigh Valley Hyundai! I brought my car in for it's scheduled oil change and tire rotation and was told by Tony tha my last service appointment at Lehigh Valley Hyundai! I brought my car in for it's scheduled oil change and tire rotation and was told by Tony that it was also time to change a few filters. Knowing that that would have brought my bill up in price, I asked him to wait until I spoke to my husband and that I would get back to him. My husband did not want me to get anything else done besides the rotation & oil change. When I called Tony back, I left a voicemail since he did not answer. The mailbox was not his but I thought I'd leave the message anyway and that another member of the Service Dept. would pass my message along. When I picked my car up in the evening I was surprised to see that my bill was much more than expected and that my request was not heeded. I called the next morning &talked to Tony about it and he couldn't have been more professional & apologetic. He said since the dealership was going through a renovation they were experiencing some issues with their phones. He ended up only charging mee for the services requested reimbursing me for the rest. He went above & beyond customer care and I truly appreciate how honorably he handled this situation. More

I have always had an excellent service experience. Scott explains what needs to be done, when and why. He will review the cost. He always takes time to explain regardless of how busy he may be. One time explains what needs to be done, when and why. He will review the cost. He always takes time to explain regardless of how busy he may be. One time I asked him to explain something to my husband and he gladly got on the phone with him. He knows I come a distance, will tell me how long it will take and this last time offered a loaner car because it was to be all day and I did not have other means of transportation which I usually do. More

Everthing was super. 1st oil change was free,but if I had to pay it's a bit pricey!Very easy making appointments online.Real curtious service reps. to pay it's a bit pricey!Very easy making appointments online.Real curtious service reps. More

I received excellent service and the quality of workmanship on my vehicle was outstanding. The service manager and my salesperson were professional and very accomodating in getting the repairs don workmanship on my vehicle was outstanding. The service manager and my salesperson were professional and very accomodating in getting the repairs done. I would definitely buy another vehicle at this dealership because they stand behind their product. More

I telephoned on Monday for regular maintance service. I was given an appointment for Wednesday at 11:00. The people are friendly and my service was done at a reasonable time. I drive 1 hour for this servic was given an appointment for Wednesday at 11:00. The people are friendly and my service was done at a reasonable time. I drive 1 hour for this service and I am very pleased. More

Always great and friendly customer service. Quick and competent in repairs and regulary scheduled maintenance. All around pleasant experience with comfortable and clean waiting area, complimentary coffee competent in repairs and regulary scheduled maintenance. All around pleasant experience with comfortable and clean waiting area, complimentary coffee and vending area. More

I am totally delighted with the service that I receive from Lehigh Valley Hyundai. From my first encounter with my sales rep, Aubrey Seyler, in 2009 to the present, every visit to this dealership has bee from Lehigh Valley Hyundai. From my first encounter with my sales rep, Aubrey Seyler, in 2009 to the present, every visit to this dealership has been a very positive experience. The staff are always courteous, professional and extremely friendly. I have never experienced this type of service with any other car dealer I have dealt with. Their prices are very fair and competitive, and the work is always done well. I would not hesitate to recommend them to anyone. In fact, I am a walking, talking advertisement for Lehigh Valley Hyundai! More

The receptionist needs to have all service extensions in order to do her job properly. In the future, if there are new service people, please make sure that she has his/her number. thank you. order to do her job properly. In the future, if there are new service people, please make sure that she has his/her number. thank you. More

Great work, excellent service, completed in a timely and efficient manner. I came in and got my car inspected and the oil changed. All the work done was explained to me. I love dealing with your Service De efficient manner. I came in and got my car inspected and the oil changed. All the work done was explained to me. I love dealing with your Service Department More