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Lenoir City Ford, Inc.

Lenoir City, TN

Overview
Employees
Reviews
Vehicles
4.8
1,445 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You. Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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775 US-321

Lenoir City, TN

37771

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Showing 1,445 reviews

January 02, 2024

It would be helpful if offer and final financial docs were in the same format More

by JACROSBY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kleman
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Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for your feedback and congratulations on your new vehicle.

January 02, 2024

Phenomenal experience buying my first ever new car! I appreciate all the kindness and help during this process! Keep up the excellent work! More

by nikitamoffett89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Report | Print
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi Nikita, thank you for your kind words, and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 02, 2024

Everyone was great. Everyone was very informative and took care of us quickly. I recommend several people already. More

by bluegibson84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli White, Daniel Marshall
Report | Print
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 02, 2024

The experience was a quick and wonderful experience. Buying a car was not on our agenda on our trip to Gatlinburg. These people made it less of a sting! More

by Kimberly Bridgewater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittanie McKee, Daniel Marshall
Report | Print
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hello Kimberly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 02, 2024

Fantastic customer service from Pete, Charlie, and Glenn. Great crew who is pro military, law enforcement, and first responder. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kleman
Report | Print
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi Mike, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

January 02, 2024

Great people and relaxing atmosphere for purchasing a vehicle. Like the "Hometown" feel! I am a repeat customer if that tells you anything! More

by dianesw1401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whittington
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Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hello Diane, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2023

No comment to make about this dealership. None no comment no comment no comment no More

by garydgoins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kleman
Report | Print
December 29, 2023

Excellent customer service. Quick and easy to negotiate a fair price. Thank you very much More

by wdcross42
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittanie McKee
Report | Print
Feb 19, 2024 -

Lenoir City Ford, Inc. responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 29, 2023

Crooks, sale junk,sad,horrible service had3 different sales man and only one was decent More

by alvislowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pete
Report | Print
Feb 18, 2024 -

Lenoir City Ford, Inc. responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you if we still can. We would like the chance to talk to you further so please do call Sonny Wolfenbarger at (865) 988-0003 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

December 28, 2023

Great service, knowledgeable salesperson. Aaron Moser was great as well as everyone else I dealt. Aaron Moser even drove about 60 miles to deliver my vehicle to my home. Love my new 2024 Ford More

by billmickels
Recommend Dealer
Yes
Employees Worked With
Aaron Moser , Daniel Marshall
Report | Print
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hello Bill, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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