Lenz Truck - Fond du Lac, WI

This was my worst purchase ever. The person that I had as a dealer, lied to me about the document prep charges. He told me it was the law! When I picked up the truck, I was told by The person that I had as a dealer, lied to me about the document prep charges. He told me it was the law! When I picked up the truck, I was told by him that the truck had to be titled in Wisconsin before it could be titled in Michigan. This was also wrong. Now I will have to pay a fine for not applying for a title within a certain time frame. The paperwork was just received by my credit union, 15 days later. They at least refunded my money for the Wisconsin title. When I bought my Cadillac a year ago, I was given 6 months of sirius radio and onstar. I only got a headache and an extra 40 mile trip to get the titlework done. The truck is beautiful and in perfect condition. Hope we like it! More

Great selection We found just what we were looking for at Lenz. We wanted a newer vehicle with low miles - found that and a salesperson who knew how to treat his cust We found just what we were looking for at Lenz. We wanted a newer vehicle with low miles - found that and a salesperson who knew how to treat his customers. More

They will tell you anything to get you in the door. They knew I was coming from chicago and told me they would give me $500 off of price. Once I got down on here the sales man Jake went back on his stor They knew I was coming from chicago and told me they would give me $500 off of price. Once I got down on here the sales man Jake went back on his story. Then I was offered a full tank of diesel and $150.00 dollars in gas cards. I agreed being that I was already in Wisconsin. After paperwork was signed the only gave me $100 dollars in gas cards that are only good at a farm and fleet store. I was told then he would mail me my cup holders and another $100.00 gas cards I have still not received. This dealership will try and get you at every turn. Then license plate time came and they tried to give me b plates. Then a manager came and told Jake that you can't put b plates on that size truck which I knew and they said they would send d plates in mail. They still sent the b plates. I will now have to waste more time and get it he Secretary of State involved and possibly attorneys if they do not send me d plates and cup holders and gas cards. Avoid this dealership at all costs. More

Great Experience I went to Lenz Truck Center not knowing what I wanted, I was greeted by Mike as I walked through the door and he helped set me up with what I was look I went to Lenz Truck Center not knowing what I wanted, I was greeted by Mike as I walked through the door and he helped set me up with what I was looking for within a reasonable budget and all in all a great experience for my fist dealer experience, I won't ever have to find another dealer after going to Lenz. More

Good experience Purchased a Jeep Wrangler. It was nicely detailed, very clean and was everything I was looking for. Marty was friendly and making a deal was easy an Purchased a Jeep Wrangler. It was nicely detailed, very clean and was everything I was looking for. Marty was friendly and making a deal was easy and fair. I will check with them again when ready for another auto purchase. I traveled 134 miles ( found the Wrangler on AutoTrader.com ) to this Dealership and it was well worth the trip! Thanks Again Marty Krepsky. More

No pressure and highly satisfied! Richard Reed was very patient in assisting us find the perfect family vehicle. Lots of options and quality vehicles to choose from. Thank you Lenz T Richard Reed was very patient in assisting us find the perfect family vehicle. Lots of options and quality vehicles to choose from. Thank you Lenz Trucks for a great experience! More

2013 Ford Explorer Sport By far the best experience I have had in online shopping in my time. I used to work in the auto sales business and it was a pleasure to work with thes By far the best experience I have had in online shopping in my time. I used to work in the auto sales business and it was a pleasure to work with these folks. We were in and out in under 45 minutes and our vehicle was immaculate. I would surely recommend them to anyone who is looking for a vehicle. More

Great Christmas present Worked with Mike Buehler to get a red super duty for my wife for Christmas. She loves the truck. Highly recommend Lenz. Quality dealership. Very ac Worked with Mike Buehler to get a red super duty for my wife for Christmas. She loves the truck. Highly recommend Lenz. Quality dealership. Very accommodating and straight up More

2015 Escalade ESV This is the first time I have been to this dealership. I originally was working with Steve over the internet, but he was unable to be there when it wa This is the first time I have been to this dealership. I originally was working with Steve over the internet, but he was unable to be there when it was convenient for me to come and look at the truck, so he referred me to Richard without hesitation. It was great to see a dealership work together to accommodate the customer instead of worry about who gets the sale. They had a fantastic price on the ESV I bought and gave me a fair market price on my trade-in and made the entire process very easy to deal with. Not a big fan of haggling for fair prices on the new vehicle and the trade-in and Richard made the process very easy, and explained their position and market value very clearly. Will bookmark their page to keep them in mind next time we purchase a new truck. More

Used Jeep Wrangler purchase. I found the buying experience at Lenz Auto to be extremely easy and quick. The staff was friendly and very easy to deal with, no high pressure sales. I found the buying experience at Lenz Auto to be extremely easy and quick. The staff was friendly and very easy to deal with, no high pressure sales. I think I will really enjoy my new Jeep Wrangler! More