Lenz Truck - Fond du Lac, WI

Easy Purchase Found the truck on line and had a few questions. Was contacted by Brad and he made sure that I had all of the answers I needed. Truck was fairly pri Found the truck on line and had a few questions. Was contacted by Brad and he made sure that I had all of the answers I needed. Truck was fairly priced and was as listed. Drove to the dealership and the truck was ready for me to test drive when I arrived. We wrote the deal and was on my way with my truck in no time at all. Very easy transaction. More

Great Buying Experience We enjoyed working with Mike. Was not pushy on the sale. We test drove many trucks, he pulled them all up to the door, it was freezing outside but all We enjoyed working with Mike. Was not pushy on the sale. We test drove many trucks, he pulled them all up to the door, it was freezing outside but all the trucks were warm and running and ready to go. Once we found the "one" he had us out the door in no time. Super happy with our experience, would recommend Lenz and Mike for sure! More

great service by everyone. We traded our 04 dodge in for a 2014 dodge. No problems, very helpful sales dept. we had a 5th wheel hitch put on the new truck and the service dept w We traded our 04 dodge in for a 2014 dodge. No problems, very helpful sales dept. we had a 5th wheel hitch put on the new truck and the service dept was very good as well. Also Thanks so much to the guys who showed us how to use all the fun technology that comes with the truck. So knowledgeable and patient. We left feeling pretty confident we had learned a lot, and if we needed any more help,we could call. More

2nd good experience w/Lenz Just purchased our second vehicle form Lenz. Our salesman Paul P was very responsive, answering questions via phone and doing some research for us be Just purchased our second vehicle form Lenz. Our salesman Paul P was very responsive, answering questions via phone and doing some research for us before we took the drive up to ensure we were not wasting out time. Further - they knocked .10% off the very competitive rate we were pre approved for with our credit union No pressure, no haggle sales and finance transactions. More

Patiant sellers With the Christmas and New Years holidays looming, i needed to buy a truck. I knew my schedule my not allow me to fly over and get the truck very qui With the Christmas and New Years holidays looming, i needed to buy a truck. I knew my schedule my not allow me to fly over and get the truck very quickly. The weather got lousy and time dragged on. My tiny deposit held the truck until I could get over and pick it up. When i finally arrived, the truck was inside and warm.. and just as advertised! Paul Parent took excellent care of me and I look forward to doing business with him again! More

Used Trucks Great place to buy used trucks I would recommend them to everyone. The process is fairly easy and they have everything there you need to complete your Great place to buy used trucks I would recommend them to everyone. The process is fairly easy and they have everything there you need to complete your purchase More

Very Good Experience We called Paul Parent about a vehicle we saw on-line. He had the vehicle ready for our viewing when we arrived. The service department did a nice jo We called Paul Parent about a vehicle we saw on-line. He had the vehicle ready for our viewing when we arrived. The service department did a nice job in prepping the truck. We were in & out of Lenz Truck Center in no time with our purchased completed. Paul & the rest of the staff were very professional and courteous. It was well worth the 2-hour trip! More

This was my worst purchase ever. The person that I had as a dealer, lied to me about the document prep charges. He told me it was the law! When I picked up the truck, I was told by The person that I had as a dealer, lied to me about the document prep charges. He told me it was the law! When I picked up the truck, I was told by him that the truck had to be titled in Wisconsin before it could be titled in Michigan. This was also wrong. Now I will have to pay a fine for not applying for a title within a certain time frame. The paperwork was just received by my credit union, 15 days later. They at least refunded my money for the Wisconsin title. When I bought my Cadillac a year ago, I was given 6 months of sirius radio and onstar. I only got a headache and an extra 40 mile trip to get the titlework done. The truck is beautiful and in perfect condition. Hope we like it! More

Great selection We found just what we were looking for at Lenz. We wanted a newer vehicle with low miles - found that and a salesperson who knew how to treat his cust We found just what we were looking for at Lenz. We wanted a newer vehicle with low miles - found that and a salesperson who knew how to treat his customers. More

They will tell you anything to get you in the door. They knew I was coming from chicago and told me they would give me $500 off of price. Once I got down on here the sales man Jake went back on his stor They knew I was coming from chicago and told me they would give me $500 off of price. Once I got down on here the sales man Jake went back on his story. Then I was offered a full tank of diesel and $150.00 dollars in gas cards. I agreed being that I was already in Wisconsin. After paperwork was signed the only gave me $100 dollars in gas cards that are only good at a farm and fleet store. I was told then he would mail me my cup holders and another $100.00 gas cards I have still not received. This dealership will try and get you at every turn. Then license plate time came and they tried to give me b plates. Then a manager came and told Jake that you can't put b plates on that size truck which I knew and they said they would send d plates in mail. They still sent the b plates. I will now have to waste more time and get it he Secretary of State involved and possibly attorneys if they do not send me d plates and cup holders and gas cards. Avoid this dealership at all costs. More