Lenz Truck - Fond du Lac, WI

Bought my truck 1 yr 8 months ago. Not only did I get a great price I found that they truly stand behind everything they do. This is the most honest, helpful, loyal (the list goes on and on) business I wo great price I found that they truly stand behind everything they do. This is the most honest, helpful, loyal (the list goes on and on) business I work with. The service department is professional, honest and fair! I live in milwaukee and have numerous places to go to closer to me and do not blink an eye to make the 60 mile trip for exceptional service. If you are looking for the complete package from purchase to maintenance this is the only place I would ever recommend. Cant say enough good things! More

I bought my last truck from here. 10 years, 1 week later I came back. The trucks are priced to what they are worth, they don't play the games other dealers do. Devon was a great salesman, I couldn't tell yo I came back. The trucks are priced to what they are worth, they don't play the games other dealers do. Devon was a great salesman, I couldn't tell you who I dealt with 10 years ago but both times I had the same experience. I was able to test drive the truck alone, was left alone to inspect the vehicle the way I wanted to but the salesman was there when I had a question. I returned to Lenz for a reason and wasn't disappointed. More

This is the first dealership that has treated me like a person and not a number. I worked with Corey, one of the most friendly and compassionate persons I have met in a long time. I explained to him that m person and not a number. I worked with Corey, one of the most friendly and compassionate persons I have met in a long time. I explained to him that my wife passed away 3 weeks ago and I needed to trade in 2 vehicles. I told him what I was interested in and he went to work to meet and satisfy me with a great choice. His compassionate actions were over and above, helping me deal with this very difficult situation. I am a customer for life. Thank you Corey for your compassion and professional actions. Steve Dorn More

The buying process was very simple and easy and Justin Werdin helped me not only to find the perfect truck but also to get a great rate. Highly recommended. Werdin helped me not only to find the perfect truck but also to get a great rate. Highly recommended. More

Could not answer most questions I had about the vehicle. Had to do most of the homework myself. Then a few months later the warranty still had not been transferred into my name yet. Called about getting tha Had to do most of the homework myself. Then a few months later the warranty still had not been transferred into my name yet. Called about getting that done and never got the call back. In a nutshell just poor customer service and follow through from the salesman. More

Lenz Truck in Fond du Lac is a class A organization. They have outstanding sales people to work with, very understanding of situations as they arise. I'd give them 5+ star rating. have outstanding sales people to work with, very understanding of situations as they arise. I'd give them 5+ star rating. More

I recently purchased an 07 Toyota Camry from Justin at Lenz. I was pleasantly surprised to find this at a truck dealership, but I was happy I did. Justin was attentive and accommodating, and resolved a co Lenz. I was pleasantly surprised to find this at a truck dealership, but I was happy I did. Justin was attentive and accommodating, and resolved a couple of small issues during the sales process. He even came in on his day off to work around my schedule, which was much appreciated. He also sent a follow up email to check in and make sure everything was alright with the car I purchased. Thanks Justin! More

Baldemar recently handled an issue with my rear defrost not working. He got it fixed up within a couple days, much faster than expected. The whole transaction was easy and painless, and done in a timely ma not working. He got it fixed up within a couple days, much faster than expected. The whole transaction was easy and painless, and done in a timely manner. Thanks for getting me taken care of! More

My wife and I went there to look at the 2016 Honda Pilot Touring SUV on the lot and test drive it. I also took it to my mechanic as we liked it and wanted it checked over first. My mechanic came up with a Touring SUV on the lot and test drive it. I also took it to my mechanic as we liked it and wanted it checked over first. My mechanic came up with a list of repairs/maintenance items that Lenz should do before we bought it. One MAJOR item was to replace the timing belt, which should be replaced at 100,000 miles (The SUV had 106,000 miles on it). It's an interference engine, if the belt breaks the valves and pistons collide, destroying the engine. The salesman checked (?) with the sales manager and said they wouldn't do it or drop down the price to cover it. It's a $900 repair! I can't believe they're selling a vehicle that the new owner will have to sink $900 into immediately! The vehicle shouldn't have been on the lot until it was repaired! Needless to say, we walked out and will NEVER come back. More

Mike B. from SaleDept was lack of notification when vehicle not available. Appointment was made; I drove hours the next day to checkout a truck but was told upon arrival that vehicle was sole the day b vehicle not available. Appointment was made; I drove hours the next day to checkout a truck but was told upon arrival that vehicle was sole the day before. I asked why don't he give me a call that way I won't waste my time and his response was "oh we get hundred of calls everyday". What a waste time and gas money. Worst Salesman I ever met!! More