Lenz Truck - Fond du Lac, WI

Easiest vehicle purchase I’ve ever made Bought my 2017 Ford F-250 back in January. I had submitted a request for information via email late one evening and Brandon called me the next mornin Bought my 2017 Ford F-250 back in January. I had submitted a request for information via email late one evening and Brandon called me the next morning. We talked about which truck I wanted and set up an appointment. When I arrived, the truck was out front running, the paperwork was complete, and the entire transaction took maybe 30 minutes from the time we walked in the door until we walked out with keys in hand. Little less than a week after purchasing the truck we had a slight glitch with a DEF fault code. I shot Brandon a text and within 10 minutes he responded....on his day off! The situation got resolved to my satisfaction - and I would HIGHLY recommend Lenz Truck to anyone looking for a quality used truck. 3 months later, and I couldn’t be happier with my decision to buy my truck from Lenz. More

Best purchasing experience to date From the time I inquired about a truck on line to the emails and phone calls with Lenz staff everything was quick, professional, and to the point. No From the time I inquired about a truck on line to the emails and phone calls with Lenz staff everything was quick, professional, and to the point. No gimics or harassing phone calls just straight up answering of question I had asked. The trade in quote was easy and a fair price, the test drive was on my own so I could take my time and really go through the truck. I had a 4 hour drive to get to Lenz and it was well worth it. Highly recommend. More

Truck Purchase Found a GMC online called to check availability but it had sold. Corey was good enough to check inventory and found another that was almost an exact m Found a GMC online called to check availability but it had sold. Corey was good enough to check inventory and found another that was almost an exact match. He was also good enough to let me put down a deposit to hold it for me. Corey and Dave mad the whole trade in / buying experience enjoyable. Very efficient and knowledgeable! Highly recommend Lenz!! More

Great service all around I am from the central Michigan area and was looking for a very specific truck, l found it here just listed so I did not want to waste any time to look I am from the central Michigan area and was looking for a very specific truck, l found it here just listed so I did not want to waste any time to look at it, as I had located one here in Michigan and it sold a day before I got there. Zach was on it from the get go , great communication, even on his day off he worked to make sure this truck was ready for me to look at, followed through with everything he said he would do, and I really like the friendly no pressure approach. Purchased the truck and within a half an hour was back on the road, as he knew I was on a time schedule. I am very happy with the truck, and my experience here ! More

Outstanding Experience 5 stars I have read some of the negative reviews and i’m not sure why they even have any?? I was able to walk the lot and look at everything with no 5 stars I have read some of the negative reviews and i’m not sure why they even have any?? I was able to walk the lot and look at everything with no pressure felt. I traded in and got a decent price! I wanted a truck that was at their other lot up north. They trucked it down and i was able to test drive and inspect. Truck was just what i wanted and i love it!! But the best part of the experience is the customer service!! I worked with Justin and he was outstanding!! Great atmosphere too!! I will be buying the wifes next vehicle there!! I highly recommend!! i departed from my last dealer “Bergstrom” their service department ruined it for me! Thanks Justin and lenz auto for such a great experience!! Looking forward to continue working with you all!!! More

Kind, Knowledgeable and Straightforward Working with this team was easy and FAST! They were kind and to the point - no extras or overbearing sales were ever pushed. All vehicles were spotles Working with this team was easy and FAST! They were kind and to the point - no extras or overbearing sales were ever pushed. All vehicles were spotless and honest answers given when looking into various vehicle makes/models. More

Awesome From seeing the vehicle online, compared to others it was the one. Contact made and drove 40 miles to see it. They had the car ready for a test drive From seeing the vehicle online, compared to others it was the one. Contact made and drove 40 miles to see it. They had the car ready for a test drive when we arrived. It was the one and we had it bought. Everything was awesome and no pressure sales at all. More

Painless, easy & Fast service Unsure and FULLY disagree about the negative review from the date of February 22, 2019..From our experience it was amazing, painless and super easy. A Unsure and FULLY disagree about the negative review from the date of February 22, 2019..From our experience it was amazing, painless and super easy. All you have to do is find the vehicle you like, drive it around and Mike will make sure he helps you. Besides helping, he will be upfront and honest and informative. Best of all, He will do 97% of the work for you and thats what made our experience so easy and super fast! Within less than 24 hours we had a new truck! More

Best day ever!!! On 3/11/19 visited the dealership. I saw a truck i really liked. The truck didnt have a window sticker. I went in to the dealership and inquired about On 3/11/19 visited the dealership. I saw a truck i really liked. The truck didnt have a window sticker. I went in to the dealership and inquired about the truck. Talked to a man by the name of Mike Buhler. He gave me the keys i took it for a test drive loved the truck. We went and crunched the numbers alls good. At this point the banks are closed for the day. So Mike said ill send it in first thing in the morning. Morning comes and goes. So at 11ish i get a voicemail its Mike saying the banks want a bigger down payment. I call Mike back on my lunch and explain. I dont have as much as the banks want for a down payment. We get done talking. Thinking well it was worth a shot. So i go back to work thinking thats it. Not knowing Mikes working on funding a newer truck with less miles for almost the same prices. My phone rings i answer its Mike. He tells me about this other truck. Mike also tells me that im approved for the truck. I just have to come down test drive it and finalize the paperwork. Well at this point im thinking ok its not gonna be like what i wanted. I get out of work go to the dealership hoping that its not a striped down version of the truck i wanted. Well i go in and talked to Mike hoping i wasn't right. Mike asks me if i saw the truck i said no. He takes me out to look at tge truck. Not only did Mike find a newer truck with less miles. The truck Mike had found was a quad cab for a better price. Also if you have kids i dont have to tell you how much nicer that is. Well long story short Mike went out of his way to find a truck that exceeded my expectations. Mike Buhler keep doing what your doing and ill refer everyone that asks to Lenz also to talk with you Mike. Thank you. More

Amazing! I want to thank tony and everyone at lenz trucks. Tony was fast to answer any of my questions or concerns. Friendly staff, have never had an auto buyi I want to thank tony and everyone at lenz trucks. Tony was fast to answer any of my questions or concerns. Friendly staff, have never had an auto buying experience like this where they are up front and honest about everything i asked about. You want a fair honest deal, go to lenz trucks . Thanks again Donnie B. More