Lenz Truck - Fond du Lac, WI

Great buying experience! I looked at the truck I was interested in on-line and luckily Mike called me back. I made the 2 hours drive and was not disappointed. I have been loo I looked at the truck I was interested in on-line and luckily Mike called me back. I made the 2 hours drive and was not disappointed. I have been looking for a very specific truck and Lenz had what I was looking for. When I walked into Mike's office, I felt like was reconnecting with an old friend. He handed me the keys to the truck and told me to take my time. I had numbers in mind when I walked into Mike's office and he did a good job of explaining the different options that were available to me. I never felt like I was just another buck! He wanted to make sure that I was getting what I wanted. I would recommend Mike and the dealership to anyone. My experience was the epitome of no-hassle. I plan to have several accessories added to my truck and have looked around at pricing. Lenz has the best price and I know that if I call Mike, he'll make sure that I'm taken care of. Thank you for a great buying experience. More

Dealt with Zach Vander Grinten Recently I purchased a 2016 F-150 with 12,500 miles form Lenz. I had been looking online for a few months. This truck had all the features I was loo Recently I purchased a 2016 F-150 with 12,500 miles form Lenz. I had been looking online for a few months. This truck had all the features I was looking for, 3.5 Ecoboost, bucket seats, all the bells and whistles, etc. I picked Zach off their site and dealt with him. He was great to deal with. We agreed on a number out the door as I was trading in a 2014 with 37,000 miles. I test drove it on the previous Saturday and told him I wanted to think about it a few days. We talked mid week and agreed on a deal. I came in the following Saturday, did the paperwork with Brad Lenz who was a lot nicer than I pictured in my brain for some reason. I think all the adds, lol. Some young gentlemen switched my plates while we did the paperwork and I was out the door in 30 minutes. They did give me more for my trade-in than 2 other dealers had offered and their price on the new one was as low as I could find. So, I guess I felt like I was treated fairly. Let's face it, all vehicles are expensive, dealers have to make a living, you just don't want to feel like you were treated unfairly. I'm sure I will buy my next vehicle from Lenz. And yes, they have one heck of a selection! Tom T. More

Excellent Service We just purchased our 4th truck from Lenz. The selection, service and pricing was excellent each time. Our process of purchasing was easy and profess We just purchased our 4th truck from Lenz. The selection, service and pricing was excellent each time. Our process of purchasing was easy and professional each time. More

Acceptable I had done all of my research and shopping on the internet before arriving at the dealer, so I knew the exact car I was interested in. I test drove th I had done all of my research and shopping on the internet before arriving at the dealer, so I knew the exact car I was interested in. I test drove the car, and decided I wanted to buy it. I was prepared with preapproval for financing from my bank, and the salesman said it was a lender they worked with regularly. I didn’t try to negotiate on the sticker price. The point I’m making here is that the salesman really didn’t have to do much of anything, but he asked several times that I submit a review, so here it is. The value they gave me on my trade was about 14% lower than I was hoping to get, and 5-10% lower than what I would have considered a fair value. I don’t have the patience to haggle, and I came from an hour away so I wasn’t going to waste my time arguing over the trade value. When the salesman originally prepared the paperwork, the numbers for what I needed to put down to make the monthly payment I wanted didn’t seem to align with what I had calculated myself. I asked him what he was using as a sticker price, and it was $1200 higher than what was advertised on their website. This was corrected promptly; probably just an honest mistake, but pay attention. They had me in and out in a couple of hours, and the service was acceptable; so 4/5 stars I guess. More

Best truck buying experience This was the best experience we had buying a truck. Great people to work with. We will be back again and will definitely recommend them This was the best experience we had buying a truck. Great people to work with. We will be back again and will definitely recommend them More

Took awhile but bought a truck Brandon helped me for over a month trying to find the best truck and best deal. No other dealers we're competitive like Lenz. Happy about my purchase Brandon helped me for over a month trying to find the best truck and best deal. No other dealers we're competitive like Lenz. Happy about my purchase and my experience. More

2 trucks bought in last 4 years. 2 great experiences, any issues we had were pleasantly dealt with. Went nearly 600 miles twice one way to buy from Len. Zach was great to work with. 2 great experiences, any issues we had were pleasantly dealt with. Went nearly 600 miles twice one way to buy from Len. Zach was great to work with. More

Roadside assistance Driving on Interstate 41, our truck powered down. Bought truck from Lenz in Fond du Lac. Called Lenz & explained our situation. They told us what to Driving on Interstate 41, our truck powered down. Bought truck from Lenz in Fond du Lac. Called Lenz & explained our situation. They told us what to do and we drove to Lenz Truck. Brian was our guy. Polite, calm and helpful. We are 2 seniors and a dog. They are pet friendly, offered us coffee & chairs and had us back on the road. Thank you Lenz, Brian and staff. More

very frustrating knew what we were looking for when we went in test drove vehicle and spent about 2 hrs dickering on price....... I cant really express ,yself how id l knew what we were looking for when we went in test drove vehicle and spent about 2 hrs dickering on price....... I cant really express ,yself how id like cuz im being nice but will never buy another vehicle here again. More

exceeded all expectations Skip did an excellent job of finding me a truck i was looking for & Sam did amazing job helping me finance it. They made the process quick, easy & str Skip did an excellent job of finding me a truck i was looking for & Sam did amazing job helping me finance it. They made the process quick, easy & stress-free & had me in my truck within an hour of visiting dealership. I will be buying a truck from here again & recommending every to come here, excellent work gentlemen! More