Lester Glenn Chevrolet

Lester Glenn Chevrolet responded

Hi Waynetava58, Thank you for the kind words! We’re glad our Lester Glenn Chevrolet team was able to step in and get your truck repaired when you needed us. We truly appreciate you trusting us with your vehicle and are happy we could help! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi elksbatterup, Thanks for sharing such a wonderful review! We’re so glad to hear our team has helped keep your 17-year-old vehicle running and continues to provide the accommodating service you can count on. It means so much to know you trust Lester Glenn enough to consider us for your next vehicle. Building that kind of long-term relationship with our customers is something we truly value! We appreciate your continued trust and support, and we look forward to helping you when the time comes for your next vehicle! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi Joysea283, Thanks for sharing your experience! We’re so glad to hear Luke provided such knowledgeable, polite, and respectful service throughout your visit. Making the service process as convenient and stress-free as possible is exactly what our team strives for every day. We’re also happy to hear the shuttle arrangements were handled smoothly and that your driver provided the same level of courtesy and professionalism. It’s wonderful to know your experience was such a positive one from start to finish. Thank you for your kind words and for choosing Lester Glenn! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi Ajmwildlifedesign, Thanks for sharing your experience! We’re so glad to hear your visit was smooth and easy and that our team provided professional service throughout the process. Completing repairs in a timely manner while delivering a great customer experience is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing us! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi K. Bogart, Thanks for sharing your experience! It’s great to hear that the service team was able to replace your tire quickly and without any issues. Providing efficient and dependable service is always the goal, and your feedback is truly appreciated. Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi Namgim, Thanks for sharing your experience! It’s fantastic to hear that Jason and the entire team made your service visit smooth and kept you informed every step of the way. Knowing your vehicle is running like new and that you felt supported throughout the process is exactly the kind of experience we strive to provide. Your kind words mean a lot to the team! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi acoles460, Thanks for sharing your experience! It is great to hear that the service provided was exceptional and that everything met your expectations during your visit. The team works hard to deliver a smooth and dependable service experience, and feedback like this means a lot. We truly appreciate your continued trust and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi Djrich1, Thanks for sharing your experience! It is great to hear that Jason solved your problem and made the process pleasant. We’re glad you had a positive experience and look forward to assisting you again in the future. Happy Driving, The Lester Glenn Chevrolet Team

Djrich1 responded

Happy Holidays

Lester Glenn Chevrolet responded

Hi Edith0913, Thank you for your review. We have shared it with our management team. Our team’s recommendation has been reviewed and confirmed by our management team, that the items mentioned should be further reviewed by the collision center that you are already working with, and potentially included in the open insurance claim. Based on our assessment of the vehicle and its condition, there are a number of items within the vehicle that are askew and could potentially impact adjacent parts/systems within. After further review of our communication with the parties involved, we must respectfully disagree with your position on this matter, but certainly apologize for any misunderstanding that took place along the way. Upon inspection of the damage, our team’s position has remained unchanged on what would be possible or appropriate under the terms and coverage of your warranty to complete at this time. Furthermore, our time has maintained and still maintains that we would be happy to further inspect your vehicle once all repairs related to the vehicle’s damage are complete. We would also like to confirm there are no recalls or special coverage present on your specific vehicle. Our team determined that the malfunction was caused due to the accident that the vehicle experienced, and further repairs should be completed by the body shop you are currently using. Thank you for your feedback. The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hey jkilmurray, Thanks for sharing your experience! We're glad to hear our sales and service teams were able to resolve your battery issue with professionalism and care! It's always our goal to make sure every visit is smooth and respectful from start to finish! Happy Driving, The Lester Glenn Chevrolet Team