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Lester Glenn Chrysler Dodge Jeep RAM FIAT
Toms River, NJ
1,790 Reviews
Lester Glenn Automotive Group acquired its Chrysler Dodge Jeep RAM showroom and service center in 2010. In 2016, we added a new brand to our selection: FIAT.
We are proud to be a member of the Lester Glenn Family of Dealerships and serve the Toms River, NJ area with a comprehensive inventory of new Chrysler, Dodge, Jeep, RAM, and FIAT vehicles and a variety of certified pre-owned and use vehicles.
The team at Lester Glenn Chrysler Dodge Jeep RAM FIAT is dedicated to all of your automotive needs and to creating a stress-free shopping experience. That means helping you and your family find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Chrysler, Dodge, Jeep, RAM, and FIAT financing specialists.
We truly want to thank our shoppers for allowing us the opportunity to earn their business.
Our Service team is dedicated to providing an unprecedented level of customer service during your next routine maintenance or vehicle repair visit.
With competitive and transparent pricing and a company-wide philosophy of getting your vehicle back on the road as quickly as possible and fixed correctly the first time, we invite you to visit our Lester Glenn Chrysler Dodge Jeep RAM FIAT service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 1,790 reviews
January 28, 2020
Lester Glenn Jeep Happy Ending On 1/20/20 I went for service and I suggested a solution for the spare tire kit which is still on backorder from Jeep Mopar. Kerry Monica took my sugg On 1/20/20 I went for service and I suggested a solution for the spare tire kit which is still on backorder from Jeep Mopar. Kerry Monica took my suggestion to the General Manager and 2 days later Lester Glenn Jeep gave me a Full Size Spare and Matching Rim for my Compass. Kerry and the General Manager made my problem go away. More
by LorenzoF
Employees Worked With
Kerry Monica, General Manager don't know his name.
January 24, 2020
i would like to let the lester glenn family know that i had a great experience with this salesman chris condello , he was very helpful with me and my purchase ... i was in and outta the dealership in a tim had a great experience with this salesman chris condello , he was very helpful with me and my purchase ... i was in and outta the dealership in a timely manner , and chris offered me water and coffee to make my experience relaxing and peaceful ... i will recommend anyone to go see chris for a vehicle , More
by dlcdpc
January 11, 2020
Thanks again for the incredible service today. I truly appreciate it. It's not often when you can walk into a car dealership and feel like family from the start. Its usually intimidating, frustrating a appreciate it. It's not often when you can walk into a car dealership and feel like family from the start. Its usually intimidating, frustrating and always a problem. But not with you and Eddie. You guys were great and make the entire experience amazing. So thank you very much. More
by Domnyccc
December 22, 2019
Great CPO Sales Experience At Lester Glenn Jeep, we received courteous and professional treatment at every touch point. Since we were traveling over an hour to see the pre-owned At Lester Glenn Jeep, we received courteous and professional treatment at every touch point. Since we were traveling over an hour to see the pre-owned Jeep we wanted, the responsive phone and email communication was appreciated. Martin Stab (sales consultant) was very knowledgeable about the vehicle and went above and beyond to make sure the process was seamless. The trade-in and finance process were hassle-free and we got a fair price on the CPO Jeep. Martin made the entire process very pleasant and he went over every vehicle feature before we left. Kimberly and Christina (Customer Care) Martin and Brian (Sales) Dominick (F&I) and the rest of the Lester Glenn Jeep team provided an excellent buying experience! More
by Derek A
November 23, 2019
Had great experience with Darren in Finance. Bought my second car thru Lester Glenn. Nothing but professionalism with the staff. Will definitely be back for my next purchase. Thanks again. second car thru Lester Glenn. Nothing but professionalism with the staff. Will definitely be back for my next purchase. Thanks again. More
by Mike1971
Employees Worked With
Darren Applegate
November 13, 2019
Salespeople are Unhelpful, Rude and Incompetent I have been in the market for a used Audi S5 for some time now, and found a car I was interested in at Lester Glenn Jeep. After multiple attempts to g I have been in the market for a used Audi S5 for some time now, and found a car I was interested in at Lester Glenn Jeep. After multiple attempts to get more information on the vehicle, such as the added options at time of purchase, I was told by the saleswoman Kim Larson that there was no possible way of determining the details of the car. I live in CT and before driving four hours to NJ to purchase the car only wanted to know very basic details, but the details were refused. I asked for pictures of the car, and none were sent. I've had to go out of my way after leaving messages with other salespeople to get responses. Nobody ever calls back. I basically offered them my money and through their incompetent sales department have lost another customer. More
by pbalch55
Employees Worked With
Kim Larsen
October 19, 2019
unresponsive, nobody on the same page. Brought Jeep in for recall in May. During the appointment I had them take pictures of my leather dash that was bubbling and the carbon panels that wer Brought Jeep in for recall in May. During the appointment I had them take pictures of my leather dash that was bubbling and the carbon panels that were peeling to send into Jeep corporate. My Jeep is 2014 And had 24k miles at the time. I was told they were both covered and not to worry. Once Jeep comes back to them they will call me and make an apt to fix. Recall was “done” but the notifications still pop up on dash that they need to be fixed. I call and they say drive it and the message will go away. It’s now Oct and it has not gone away. Was the recall even done? Carbon panels somehow are still not in? And I was told nobody took pictures of my dash and it’s not going to be covered even though my Jeep has less than 30k miles. The run around stories that I get every time I call is ridiculous. Having used this services center for 5+ years I will no longer recommend them to family and friends as they tell you one thing and get a different result. More
by Jeep1234
Employees Worked With
Kyle Gibson, Michael Hawkes
October 11, 2019
Unethical sales and lending practices My brother recently fell prey to these practices. He was qualified for a loan because of inaccurate information on the loan application to purchase My brother recently fell prey to these practices. He was qualified for a loan because of inaccurate information on the loan application to purchase a car he really can’t afford. There was misinformation about his income, rent and home ownership. My brother is elderly, disabled and lives in an assisted living facility. The monthly payment is much more than he can afford. To add insult to injury, shortly after purchasing the car, there was a major malfunction which the dealership claimed was not cover under the extended warranty which he was encouraged to also purchase. He has returned to the dealership several times to try to work out with them an equitable solution to his dilemma. I accompanied him today. We were given a complete run around from salesman, to one manager and then another. My brother has been an honest hardworking man for his entire life. After retiring he became ill and has been hospitalized several times, and is still paying off medical bills as a result. Thankfully he is finally receiving needed medical care through the VA. How sad that such a large and successful dealership like Lester Glenn could not make some equitable accomadation for my brother to avoid his having to surrender the vehicle and pay additional penalties. My advise to anyone looking to purchase a vehicle in the Toms River area avoid dealing with Lester Glenn. More
by Norma J
September 09, 2019
Highly recommend Lester Glenn Had the best experience leasing my Grand Cherokee at Lester Glenn. I shopped around and they gave me the best deal. My sales consultant Chris Condello Had the best experience leasing my Grand Cherokee at Lester Glenn. I shopped around and they gave me the best deal. My sales consultant Chris Condello was friendly and very knowledgeable. Thanks to Ed and Jerry for getting the deal done! More
by Susan
July 26, 2019
Update to July 09, 2019 review Well you can read my review from the date mentioned in title about Lester Glenn on rte 37 Toms River NJ . This is the update I mentioned about seeing Well you can read my review from the date mentioned in title about Lester Glenn on rte 37 Toms River NJ . This is the update I mentioned about seeing if they actually did the right thing after buying a new Fiat 124 Spider. The answer is NO they did not do right by me and in fact after all is said and done they actually robbed me for half of the gap payment and only refunded me half of my payment of GAP. I guess they needed to keep $500 of my payment rather than giving me a full refund after lying to me about the cost of GAP. Looks to me after you buy a car from this dealership and they get your money, they then don't give a dam about doing the right thing by the customer. READ WHAT THEY WRITE UP AS OPPOSED TO WHAT THEY DO FOR YOU. They will tell you one thing and do another. I personally would never buy from this dealer again and I would not recommend them to my worst enemy! Bunch of lying thieves. They are a take your money and run dealership. So salesman was Great ! WoW Sales manager lies Finance manager lies even more General sales manager just goes along with the lies his team tells you. Horrible Dealer YOU HAVE BEEN WARNED ! More
by Paulie
