Lester Glenn Subaru

Lester Glenn Subaru responded

Hey stems21, Thank you so much for your loyalty and for sharing your experience with us! We're incredibly grateful for your trust and support over the past 25 years! We're relieved to hear that you and the other driver walked away from the accident without injuries, and we're glad that your Subaru's all-wheel drive played a crucial role in minimizing the impact! Safety is paramount, and we're proud to offer vehicles that prioritize it. We're thrilled that you've found Subaru to be the right choice for you, and we're honored to be your dealership of choice! We'll continue to uphold our commitment to honesty, straightforwardness, and getting you the best deal possible. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

stems21 responded

Thank you. The only thing that I would add after now having driven my new Impreza for the last month is that it somehow seems even more intuitive and responsive than my previous 2020 model, which I wouldn’t have thought was even possible. The only way I could see it being more responsive would be if you literally controlled the vehicle with your mind, which, if they ever do add that feature, I would like an honorable mention as the person who just came up with that idea lol. Also for anyone reading this, I did give 4 stars for finance experience and purchase time, but that had nothing to do with Lester Glenn, I had issues getting credit approval from the bank which caused a delay in the purchasing time. I just want to be clear that those ratings had nothing to do with the service I received from Lester Glenn, that was only because of an issue I had getting credit approval from the bank, and Lester Glenn was able to work with me to resolve that issue so I was able to receive credit approval to purchase the vehicle, which I can now say after having driven it for a month is fantastic.

Lester Glenn Subaru responded

Hey MARIABOAda, Thanks for sharing your experience with us! We're thrilled to hear that Ekaterina provided you with excellent customer service! Being kind and knowledgeable is key to ensuring a positive experience, and we're glad she delivered on that for you! We'll be sure to pass along your kind words to Ekaterina. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Team

Lester Glenn Subaru responded

Hi JLRN, Thanks for your feedback! We're thrilled to hear that Keith provided you with great service and was very helpful during your visit! Providing assistance beyond the basics, like helping you set up Google Maps, is what we aim for, and we're glad Keith was able to assist you with that! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Jen, Thanks for sharing your experience with us! We're thrilled to hear that Seth provided you with professional and friendly service, making the car-buying experience less stressful for you! Answering all your questions and ensuring your satisfaction is what we aim for, and we're glad Seth and the team delivered on that promise for you! We look forward to serving you and your family as returning customers for future cars. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey DENKENRAY, Thanks for your feedback! We're glad to hear that your check-in experience was fast and efficient! Nicole is indeed fantastic to work with, and we're delighted to know that she provided you with great service. We'll be sure to pass along your kind words to her! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi TEABERRY1227, Thank you for sharing your experience with us! We're delighted to hear that our staff provided you with professional, friendly, and understanding service! Answering questions and providing clear explanations is essential to us, and we're glad to know that we met your expectations in that regard! If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey AZZILAINE, Thanks for sharing your experience with us! We're thrilled to hear that you had a pleasant experience at our service center! Providing courteous and experienced service is what we strive for, and we're glad to know that our team met your expectations. We look forward to continuing to serve you and your Subaru in the future. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi KRETTEW, Thanks for your wonderful feedback! We're thrilled to hear that our team provided you with efficient service and answered all your questions! Building relationships with our customers is important to us, and we're glad to hear that you'll be choosing us for all your Subaru needs! If you ever need anything else or have more questions in the future, don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi philonj45, Thanks for sharing your wonderful experience with Mark! We're thrilled to hear that he provided you with outstanding service and went above and beyond to ensure all your questions were answered! Dedication like that, coming in on his day off, truly shows his commitment to customer satisfaction. We're lucky to have him on our team, and we'll be sure to pass along your kind words. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Sandy, Thanks for sharing your experience! We're delighted to hear that our team was helpful, patient, and knowledgeable during your visit. Putting our customers at ease and providing top-notch service is what we strive for! If you ever have any questions or need assistance in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team