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Lester Glenn Subaru - Service Center
Toms River, NJ
1,475 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,475 Reviews of Lester Glenn Subaru - Service Center
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March 02, 2025
Excellent service for my Subaru. All of the staff are very helpful and polite and guide you in the right direction. All of the staff are very helpful and polite and guide you in the right direction. More
by Beemer Man
Verified Customer
February 28, 2025
I had gotten an initial diagnostic elsewhere and reported the issue was the thermo valve. I drive for work and requested a loaner vehicle but couldn’t get one until issues were identified at Lester Glen. I w the issue was the thermo valve. I drive for work and requested a loaner vehicle but couldn’t get one until issues were identified at Lester Glen. I was eventually offered a loaner vehicle for the second day of work, but only after I called for an update at 2:30 and was asked to be there by 3:30 to pick up the loaner. Again, I drive for my job so this was helpful but also a major inconvenience that could’ve been avoided. I was also told my car would be washed and it was not. I don’t really care about the car wash however if it is not going to be done, don’t mention it to the customer. All mechanical concerns were addressed to the best of my knowledge. More
by MEREDITHDANIELS525
Employees Worked With
February 28, 2025
I am so pleased with this dealership Excellent customer service I have taken my car in for service twice so far and Eric in the service department has gone above and beyond to make it a great experience T service I have taken my car in for service twice so far and Eric in the service department has gone above and beyond to make it a great experience Thank you Highly recommend :) More
by lorijeff
Employees Worked With
February 27, 2025
Excellent customer service, friendly and professional Kathy Ottmer fully explained work being done. Calls are returned in a timely manener professional Kathy Ottmer fully explained work being done. Calls are returned in a timely manener More
by MBERCILLO
Employees Worked With
Drive that picked me up and dropped me off, excellent, Kathy Ottmer
February 26, 2025
Although my visit ended up costing way more than expected, Kathy Ottmer was wonderful and very helpful in explaining everything to me. Unfortunately I will be looking for a less expensive location expected, Kathy Ottmer was wonderful and very helpful in explaining everything to me. Unfortunately I will be looking for a less expensive location for my next maintenance. More
by GEM_512
Employees Worked With
Kathy Ottmer
February 26, 2025
Smooth check-in, friendly and professional atmosphere, comfortable waiting area and fast and efficient service. comfortable waiting area and fast and efficient service. More
by MY_TNY
Employees Worked With
February 25, 2025
Everything went smoothly ! my advisor was very friendly and explained everything just fine. Would highly recommend my advisor was very friendly and explained everything just fine. Would highly recommend More
by FIRSTMATEJANE1
Employees Worked With
Other Employees :
Kathy Ottmer
February 23, 2025
Easy experience. Smooth check-in and detailed explanation of service. That’s end of the story. Smooth check-in and detailed explanation of service. That’s end of the story. More
by hope.brown74
Employees Worked With
February 22, 2025
Ordered part quickly to fix my 2019 Forester. Staff is friendly and professional. Nicole Damiano ensured I was taken care of and all my needs were met, she is an outstanding member of Lester Glen Staff is friendly and professional. Nicole Damiano ensured I was taken care of and all my needs were met, she is an outstanding member of Lester Glenn staff. More
by wmahoney0
