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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,482 Reviews
Call Service Center (732) 966-9220

1,482 Reviews of Lester Glenn Subaru - Service Center

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January 17, 2025

As usual, the experience was positive. Eric did a great job explaining what was to be done and keeping me advised during the 2 hours. And.......love your coffee and popcorn machines!! More

by ND1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Lester Glenn Subaru responded

Hi ND1970, Thanks for sharing your experience with us! We’re so glad to hear that Eric took great care of you and kept you informed throughout the process. We're also happy to know that you enjoyed our coffee and popcorn machines – we love adding those little touches to make your visit more enjoyable! We look forward to serving you again soon! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

We are always pleased with the service. Kathy is fabulous and knowledgeable about what we need More

by SSCHWARTZ101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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Jan 16, 2025 -

Lester Glenn Subaru responded

Hey SSCHWARTZ101, Thanks for sharing your experience! We're thrilled to hear that Kathy provided you with excellent service and was able to help with all your needs. We always strive to ensure our customers leave satisfied, and it's great to know Kathy is making such a positive impact! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

They did a great job as always! ! The staff was very friendly and nice! Thank you for all your help. More

by BERAUDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lester Glenn Subaru responded

Hey BERAUDT, Thanks for sharing your experience! We're so happy to hear that you had a great visit and that our staff made you feel welcome. We always strive to provide excellent service, and your feedback means a lot to us! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

Lester Glenn is on top of what they say before your service & honest when their done. Happy when I leave. More

by LSCPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Jan 16, 2025 -

Lester Glenn Subaru responded

Hey LSCPS, Thanks for sharing your experience! We're thrilled to hear that our team met your expectations and that you left happy. We always aim for honesty and transparency, so it's great to know you felt that throughout your visit. Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

Keith was great. He helped me find a quiet place to work while my car was in the shop. He kept me posted on what was needed & how long it would take. When it needed More

by NSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Lester Glenn Subaru responded

Hi NSC, Thanks for sharing your positive experience with us! We're so glad Keith was able to make your visit more comfortable by finding you a quiet place to work and keeping you updated throughout the process! It's great to hear that he went the extra mile to arrange a ride for you when the tire replacement took longer than expected. We truly appreciate your trust in us! Looking forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

Service was great! I had a slow leak on my front tire which service found to be a nail. They even sent me pics of the repair! Kevin was wonderful to work with and I More

by lisadenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Jan 17, 2025 -

Lester Glenn Subaru responded

Hey lisadenning, Thanks for sharing your awesome experience with us! We're so glad to hear that Kevin took great care of you and that you appreciated the updates, including the pictures and video! It's always our goal to keep you in the loop and make sure your service experience is top-notch. We're happy we could help get that tire fixed up! Looking forward to seeing you again for your next visit! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

Lester Glen’s service crew always works with me to accommodate my urgent needs! Always a pleasure to work with Nicole. She is concise and follows thru! More

by ANAMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Lester Glenn Subaru responded

Hi ANAMARTINEZ, Thanks for sharing your wonderful experience with us! We’re so happy to hear that Nicole continues to take great care of you and provide excellent service! Her commitment to being concise and following through really makes a difference. We're glad we could accommodate your urgent needs and make your visit a pleasant one! Looking forward to seeing you again soon! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

I needed a passenger side mirror, the mirror price was reasonable, but if I wanted painted to match my car, The paint job was $200.00. That is not reasonable.. More

by JJBATE0617
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Lester Glenn Subaru responded

Hi JJBATE0617, Thanks for sharing your experience with us! We have shared your review with our management team and we're glad to hear that Bert was able to work with you! To clarify, our collision center has standard charges that are applied when completing jobs like these. We understand that pricing is important, and we're happy that we could come to a resolution that worked for you. We appreciate your understanding and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

Always a pleasure to get my car serviced at Lester Glenn Subaru. Staff is wonderful, service is quick, and they have really good coffee! I always ask for Ekaterina when I come in for a service visit. She More

by NANRIV54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Lester Glenn Subaru responded

Hi NANRIV54, Thanks for sharing your great experience with us! We’re thrilled to hear that Ekaterina continues to make your service visits smooth and enjoyable. Her dedication to providing clear explanations and great customer care really sets the tone for a positive experience. We're also glad you enjoy the coffee – it's the little things that make a difference! We look forward to seeing you again for your next visit! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

Sales and service are excellent pricing very competitive and reasonable and affordable and friendly well worth the visit highly recommended More

by FRANKAGUGLIARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Jan 17, 2025 -

Lester Glenn Subaru responded

Hi Frank, Thanks for sharing your fantastic feedback with us! We're so happy to hear that both our sales and service teams exceeded your expectations! Offering competitive pricing, along with friendly and affordable service, is always our goal, and it’s great to know we hit the mark. We truly appreciate your recommendation! We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

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