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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,567 Reviews

1,567 Reviews of Lester Glenn Subaru - Service Center

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March 28, 2025

The service department at Lester Glenn Subaru always do a fantastic job. From the vallet parking of your car to be serviced, to the repairs and checkout. The people are always pleasant, courteous and profess More

by MARKH51333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Lester Glenn Subaru responded

Hey Mark, Thanks for the great feedback! It's awesome to hear that our service team consistently delivers a fantastic experience from start to finish. We appreciate your kind words about our team's professionalism and courtesy. Looking forward to your next visit! Happy Driving, The Lester Glenn Subaru Team

March 26, 2025

Nicole was excellent. ... She really seemed to care. I would recommend her yto others without a doubt. Five stars. More

by bobb
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Lester Glenn Subaru responded

Hey Bobb, Thank you for your kind words! We're so glad to hear that Nicole took such great care of you. It’s fantastic to know she made your experience so positive. We truly appreciate your recommendation and look forward to assisting you again in the future! The Lester Glenn Subaru Team

March 26, 2025

Excellent job by Noah Conlon Lewis, the sales person. As an aside, I would suggest checking the glove compartment for the correct Owner's Manual. Unfortunately, in my case the wrong manual was in the More

by airplaypete
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Conlon-Lewis
Mar 27, 2025 -

Lester Glenn Subaru responded

Hey airplaypete, Thank you for sharing your experience with us! We're glad to hear that Noah took great care of you, and we appreciate your patience regarding the Owner's Manual mix-up. We sincerely apologize for the delay in getting the correct manual, but we’re happy to know that our Service and Parts teams worked diligently to resolve the issue. We’ll make sure this is addressed going forward to avoid any future confusion! The Lester Glenn Subaru Team

March 25, 2025

My service required a few days. I was given a loaner and it was all very efficiently arranged. Eketarina was cordial and helpful through out the process. I appreciated her contin More

by LDBRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Lester Glenn Subaru responded

Hey LDBRICK, Thank you for taking the time to share your experience! We're glad to hear that Eketarina was able to assist you and keep you updated throughout the process. It's wonderful to know that the loaner car made things more convenient for you. We appreciate your patience and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 23, 2025

I recently had the pleasure of visiting the service department at Lester Glenn Subaru, and I can’t say enough about the exceptional experience I had. From start to finish, everything was handled with p More

by RBABSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lester Glenn Subaru responded

Hi RBabson2, Thank you so much for your wonderful feedback! We're thrilled to hear about your exceptional experience with our service department, and we’re especially glad Keith made the process seamless for you. We truly value your trust in us, and we're grateful for the opportunity to serve you. Looking forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 22, 2025

Excellent work done repairing my Audi after an accident. Looks brand new! Thank you Dan and team. More

by KFEENEY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Paganelli
Mar 24, 2025 -

Lester Glenn Subaru responded

Hi Kfeeney59, Thank you so much for sharing your experience! We’re thrilled to hear that your Audi looks brand new after the repairs. Dan and the team always work hard to deliver top-notch service, and it's great to know they met your expectations. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 22, 2025

The whole service experience is always transparent. The advisors keep me informed as to time and pricing More

by Jeff G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lester Glenn Subaru responded

Hi Jeff, Thanks for sharing your experience! We're glad to hear that the transparency in our service process has stood out to you. We always strive to keep our customers well-informed about time and pricing to ensure a smooth experience. We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 21, 2025

The service technician went over and above for me. That goes a long way. Customer Service is big to me. Thank you very much for the great service More

by CSORETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Lester Glenn Subaru responded

Hey CSORETH, Thank you so much for sharing your experience! We're thrilled to hear that our service technician went above and beyond for you. We truly value customer service, and we're happy that you felt that during your visit. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 18, 2025

I have been coming to Lester Glen Subaru for many years, My Service Rep Kathy Ottmer is the best there. She makes you feel important and does everything possible to help me out. She is the major reason I ke More

by OHSPARKEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Mar 18, 2025 -

Lester Glenn Subaru responded

Hey OHSPARKEY2, Thank you for the kind words! We're thrilled to hear that Kathy has consistently provided you with excellent service. She truly is a standout, and we're so lucky to have her on the team. We appreciate your loyalty and look forward to continuing to serve you for many years to come! Happy Driving, The Lester Glenn Subaru Team

March 17, 2025

Kathy O. is the best. She always takes care of me while I wait and explains what my car needs and why. More

by JENNIFER@NJSURFSCHOOL.COM
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Mar 17, 2025 -

Lester Glenn Subaru responded

Hey JENNIFER, Thank you for the great review! We're so happy to hear that Kathy has consistently provided excellent care and has taken the time to explain your car’s needs. It’s clear that she goes above and beyond to make sure you feel informed and taken care of. We truly appreciate your feedback and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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