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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,488 Reviews

1,488 Reviews of Lester Glenn Subaru - Service Center

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October 15, 2024

Kathy Ottner IA amazing! Efficient, personable, helpful, courteous. She always returns my call promptly and listens respectfully to all my concerns More

by 51JUNIMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi 51junimoon, Thank you for your wonderful feedback! We’re delighted to hear that Kathy has provided you with such amazing service—efficient, personable, and attentive to your concerns! Your kind words about her responsiveness mean a lot to us! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2024

Service was great and all work was communicated thoroughly beforehand. I would highly recommend this service center. More

by DZEH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Dzeh, Thanks for your fantastic feedback! We’re thrilled to hear that you had a great service experience and appreciated the thorough communication beforehand. Your recommendation means a lot to us! If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2024

Always good service with a very helpful staff. Would recommend Lester Glenn to family and friends More

by NANCY.WENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Nancy, Thank you for your kind words! We’re so glad to hear that you consistently receive good service from our helpful team. Your recommendation to family and friends means the world to us! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2024

Great staff and treated me great Had an issue with my tire warranty and everyone went above and beyond to help me out. I really appreciated that!! Thank you More

by MLACERDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Mlacerda, Thank you for your positive feedback! We’re glad to hear that our team went above and beyond to help you with your tire warranty issue! It’s great to know you felt well treated and appreciated the support. If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 14, 2024

Service was done on my tires. Very helpful, quick and easy visit. Thanks, as always. More

by DONNA.HEAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Great Service! Great Employees, Kathy Ottmer is the BEST service writer. She is professional, friendly, she is knowledgeable. She keeps you updated the whole time y More

by wyckdnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Wyckdnana, Thank you for your glowing feedback! We’re thrilled to hear that both Kathy and Kerry provided you with such outstanding service! It’s wonderful to know that they kept you updated, addressed all your concerns, and made you feel valued as a customer. Your recommendation means so much to us, and we’re grateful to be your go-to place for all your Subaru needs! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 14, 2024

Great Service. Thank you Ekaterina Espinosa for making all my service. Very attentive attitude towards customers. More

by ISKAN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Iskan, Thank you for your kind words! We’re delighted to hear that Ekaterina provided you with great service and an attentive attitude. Your appreciation for her efforts means a lot to us! If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 14, 2024

Always a great experience. Everyone was very professional, friendly and always willing to help. Charlie More

by ZINAAPPROVATO336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi ZINAAPPROVATO336, Thank you for your kind words! We’re delighted to hear that you consistently have a great experience with our professional and friendly team. Your support means a lot to us! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 13, 2024

Nicole is an asset to Lester Glenn. She is professional, friendly and courteous. Thank you Nicole for making all my service appointments with Lester Glenn a great experience. More

by KARENEPEASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

The communication regarding setting up the appointment checking on when the car is ready, and the service itself was excellent. More

by stur24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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