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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,492 Reviews
Call Service Center (732) 966-9220

1,492 Reviews of Lester Glenn Subaru - Service Center

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June 20, 2024

Nicole is always so helpful. Service is also helpful in letting me know what needs to be done on future visit. Being a senior and a woman, I am not knowledgeable about a car's More

by ESJBRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Lester Glenn Subaru responded

Hey ESJBRADY, Thank you for your feedback! We're delighted to hear that Nicole and our service team are always helpful and informative! We strive to ensure all our customers feel well-informed and comfortable with their car service needs. We're also glad you enjoy the coffee! If you have any more questions or if there's anything else we can assist you with, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 20, 2024

Went above and beyond to get my car service finished prior to my vacation. My service rep and mechanic both stayed after hours to finish an unexpected break job. I am so grateful they did as we were tra More

by Jennyrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Lester Glenn Subaru responded

Hey Jennyrett, We're thrilled to hear about your positive experience with our Subaru service team! It's fantastic that our team went above and beyond to ensure your car was ready for your vacation, even staying after hours to complete the unexpected brake job! Your recommendation means a lot to us. If there's anything else we can do for you in the future, just let us know! Happy Driving, The Lester Glenn Subaru Team

June 20, 2024

Kathy Ottmer always adds a personal touch to the service visit. Having a loaner took the stress out of getting service completed. Thanks! More

by JOANNEHALL2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Jun 28, 2024 -

Lester Glenn Subaru responded

Hey JOANNEHALL2005, Thank you for your kind words about Kathy! We're thrilled to hear that she provided you with a personalized and stress-free service visit! We understand the importance of convenience, and we're glad the loaner helped make your experience smoother. If there's anything else we can assist you with, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

June 19, 2024

Professional and comprehensive. Kathy was thorough and courteous. Always a pleasure to work with. Waiting room was comfortable. More

by GPEREZJRZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Jun 28, 2024 -

Lester Glenn Subaru responded

Hey GPEREZJRZY, Thank you for your feedback! We're thrilled to hear that Kathy provided professional and comprehensive service! It's great to know she was thorough and courteous and that you found our waiting room comfortable! We appreciate your kind words and look forward to serving you again. If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 18, 2024

Nicole is awesome accommodating and pleasant to deal with. There was a little bit of a wait, but Nicole kept me informed while I was waiting. More

by DOLORESLYONS1611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Lester Glenn Subaru responded

Hey DOLORESLYONS1611, Thank you for your feedback! We're delighted that Nicole was awesome, accommodating, and pleasant to deal with! We appreciate your patience with the wait and are glad Nicole kept you informed! If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 17, 2024

The issue was handled promptly and the communication was outstanding. I was kept up to date with the progress and my car was ready the same day. More

by AMYL895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey Amy, Thank you for your feedback! We're thrilled to hear that your issue was handled promptly and that you found the communication outstanding! It's great to know that you were kept up to date with the progress and that your car was ready the same day! If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 17, 2024

From start to finish everyone was great! Thank you all for your help. Keep up the good work!! More

by LEAHMALTA17
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey Leah, Thank you for your feedback! We're thrilled to hear that everyone was great from start to finish! We appreciate your kind words and encouragement. If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 17, 2024

Ekaterina is great to work with. They have to order a part, and I need to come back. I was nervous about the loose part, but they told me it was cosmetic, and safe to drive. Still More

by ASQUICCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey Asquicci, Thank you for your feedback! We're glad to hear that Ekaterina is great to work with and reassured you about the loose part! We understand your concern and look forward to resolving it for you when the part arrives! If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 16, 2024

I have always had a good service. And now I bought a new car last week. I love it. More

by HARMONYLD16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark B sales, Patrick Piro
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Jun 27, 2024 -

Lester Glenn Subaru responded

Hey Harmony, Thank you for your feedback! We're thrilled to hear that you've always had good service with us and that you recently bought a new car that you love. If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 15, 2024

This is a Professional service department. . From the moment you drop off your car, including contacting you while your waiting. More

by AMOSCISZKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Lester Glenn Subaru responded

Hey Amosciszko, Thank you for your feedback! We're delighted to hear that you had a professional experience with our service team! From drop-off to staying in touch while you wait, we aim to provide excellent service! If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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