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Lester Glenn Subaru - Service Center
Toms River, NJ
1,494 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,494 Reviews of Lester Glenn Subaru - Service Center
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May 15, 2024
Smooth process. Easy to schedule. Accommodations to work on laptop, Good communication on progress of work. Easy to schedule. Accommodations to work on laptop, Good communication on progress of work. More
by LLKACCTS
Verified CustomerEmployees Worked With
May 15, 2024
Overall good experience. Comfortable waiting area. I am extremely pleased with the Legacy and the overall dealership Comfortable waiting area. I am extremely pleased with the Legacy and the overall dealership More
by samcnt
Employees Worked With
May 15, 2024
Eric was super helpful and made the experience much easier. I would recommend going to Eric for all your service needs. easier. I would recommend going to Eric for all your service needs. More
by TCATANZARO2
Employees Worked With
May 15, 2024
They have always been very expeditious in handling all my requests. Whether it be sales or service, Subaru employees have always been very courteous and knowledgeable . requests. Whether it be sales or service, Subaru employees have always been very courteous and knowledgeable . More
by IDONTGIVEASCHMITT
May 14, 2024
Nicole is always helpful and knowledgeable. I trust the mechanics' quality of work and am impressed with their speed. I trust the mechanics' quality of work and am impressed with their speed. More
by ORLCRUZ400
Employees Worked With
May 13, 2024
On 03/29/24 I brought my 2008 Tribeca with 58,200 miles to Lester Glenn du to various dashboard lights blinking. I waited over 4 hours at the dealer to be informed that I needed $4000.00 worth of immediate to Lester Glenn du to various dashboard lights blinking. I waited over 4 hours at the dealer to be informed that I needed $4000.00 worth of immediate repairs, including back brakes. I had no vehicle for 6 days, causing extreme hardship and cancellation of Dr appointments. On 05/07/24 while on the highway and slowing down to 45 mph and applying the brakes the steering wheel and rear of the car would shake. I returned to the dealer and was advised that I needed over 2000.00 in repairs. I took the car for a second opinion and had it repaired for less than $400.00. I’m very disappointed and upset that I was told I needed repairs which were not necessary. Being a woman, elderly and disabled I’m on a limited income and find this unacceptable! More
by MARTYBLUE18
May 13, 2024
I paid over the Sticker not fair taken advantage of a senior person Too high pressure senior person Too high pressure More
by VMARINO41
Employees Worked With
May 13, 2024
Easy check-in and professional and friendly service. Coffee, etc. available in the lounge area. Coffee, etc. available in the lounge area. More
by CAS
Employees Worked With
May 12, 2024
This dealership is excellent! I brought my car there because my tire pressure was low. No sooner did they check it, they determined that I needed a new tire, put the tire on I brought my car there because my tire pressure was low. No sooner did they check it, they determined that I needed a new tire, put the tire on and then told me, it's covered. No complaints. When we leased the car, my husband chose a couple of service options on top of the standard warranty and it has paid off at least 2 x already since I got the car. The service advisor, Ekaterina, is so very sweet and courteous and understanding. She goes above and beyond each visit. She's great!! More
by THEBABYJES
Employees Worked With
