Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.8
2,645 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
Contact Dealership
View Awards

893 S Stemmons Fwy

Lewisville, TX

75067

Directions

By Type

Showing 2,645 reviews

May 31, 2023

Great Service Department team. The vehicle was finished ahead of schedule with communication being great. The pick up experience was smooth and fast as well. More

by FBFD1602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Lewisville Volkswagen responded

We are thrilled to hear about your wonderful experience with the Lewisville Volkswagen team! It's great to know that we were able to communicate effectively and finish the vehicle ahead of schedule. We appreciate your positive feedback and hope to see you back again down the road!

May 31, 2023

Service tried to sell me items that I just had done a couple of months before. He should have looked in my history. More

by STEFESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
Jun 01, 2023 -

Lewisville Volkswagen responded

Stefesser, thank you for taking the time to leave a review. I apologize for any inconvenience caused by our team and understand your frustration with this oversite. We strive to provide thorough and attentive service to each guest, and it's disappointing that we fell short this time. If there is anything more you'd like to share or if we can assist in any way moving forward, please don't hesitate to reach out directly. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

May 30, 2023

Great customer service and ease buying a vehicle. I knew what I wanted to look at and didn't feel pressured More

by devlynnhoffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate your support and hope to see you again at Lewisville Volkswagen!

May 30, 2023

Very friendly and willing to work with you excellent sales people they want to get your business More

by khazendarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eagan
Report | Print
May 31, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We hope to see you back again at Lewisville Volkswagen!

May 28, 2023

There is no pressure. They work with you. Hussain, Miguel, Jabril, and the finance team were great. This was my 2nd visit to this dealership in my car aearch journey. They More

by RMOORE_36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eagan, Hussain Jafri
Report | Print
May 31, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Hussain, Miguel, Jabril, and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

May 28, 2023

Lee was wonderful to deal with throughout the process and the Finance Dept was great too! More

by jaekim2713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Lewisville Volkswagen responded

We are happy to hear from you! Thank you for choosing Lewisville Volkswagen and for sharing your experience with Lee. Safe travels ahead!

May 26, 2023

I arrived late for my appointment, but they let me stay to have the work done, and completed it in less than 1/2 the estimated time. All good! More

by aucalve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Report | Print
May 26, 2023 -

Lewisville Volkswagen responded

We're thrilled to hear about your experience at Lewisville Volkswagen! It's great you had an efficient appointment. Thank you for choosing us for your vehicle needs. We hope to see you again down the road.

May 26, 2023

The email response to me was quick and the service was good. The car was well prepared and all the loan procedures went well, so I am satisfied. The only thing I didn't like was that the car wasn't cleane More

by daniel39277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
Report | Print
May 26, 2023 -

Lewisville Volkswagen responded

Daniel, thank you for the review! We are so glad to hear that you had a successful experience working with us. With regard to the rest of your feedback, we apologize for missing the mark with our detailing services and would be happy to speak with you to see what more we can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Hussain Jafri - General Sales Manager - (469) 702-9895

May 25, 2023

Great and timely service. Came in for a couple of recalled items on my vehicle to be fixed. Great shuttle service . More

by BFADEHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lewisville Volkswagen responded

We're glad to hear that you had a great and timely service with our team! Providing our customers with efficient and high-quality service is one of our top priorities, so it's always rewarding to see positive feedback. Thank you for choosing Lewisville Volkswagen for your recall repairs and we hope to assist you again in the future.

May 25, 2023

I worked with K. Kaba and John Chapman and I had the most wonderful experience with both of them! They were knowledgeable, kind & patient. I appreciate them so much! More

by loricota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lewisville Volkswagen responded

We're thrilled to hear that you had a wonderful experience with K and John! Our team at Lewisville Volkswagen is dedicated to providing excellent support for our clients. Congrats on the new Tiguan!

1
...
108
109
110
...
265