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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.7
2,637 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,637 reviews

March 01, 2023

Been trying for over a year to find the right TDI wagon, and finally got a good one. Surprised that there's been ZERO follow-up since my purchase, especially when I have emailed both sales and service with More

by ewhefele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eagan, Chris Prudhomme, Rick Nowak
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Mar 02, 2023 -

Lewisville Volkswagen responded

We are disappointed to hear about the lack of communication you have received. We apologize for this and are committed to assisting you. If you provide your name and contact information, we will contact you directly regarding this. Thank you, Hussain Jafri - General Sales Manager - (469) 702-9895

March 01, 2023

Awesome experience. Excellent team work. Special thanks to John and Drew to make this happen. It was a smooth transition. More

by RH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
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Mar 01, 2023 -

Lewisville Volkswagen responded

John and Drew appreciate your kind words! Thanks for choosing Lewisville Volkswagen and please let us know if you need anything at all!

February 28, 2023

Timely and courteous service from both Jibril (Sales) and John (finance). Will recommend this dealership to friends and family and I plan on buying here again in the future More

by dksn44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2023 -

Lewisville Volkswagen responded

Thanks for leaving Lewisville Volkswagen a five-star review! We loved hearing that Jibril and John delivered a seamless buying experience that earned us your trust and support. See you next time!

February 28, 2023

Fast & effecient, Lewisville VW is the dealership you can rely on been going here for years! Outstanding service as as always. More

by Darling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe downs
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Feb 28, 2023 -

Lewisville Volkswagen responded

Thank you for reviewing Lewisville Volkswagen! We are thrilled to receive your support!

February 28, 2023

Melissa and the tech did a great job getting my car in and completing my 10000 mile service!! More

by BJ.MINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2023 -

Lewisville Volkswagen responded

It was a pleasure to service your vehicle here at Lewisville Volkswagen! Thanks for leaving Melissa and our team a five-star review. Until next time!

February 28, 2023

Very professional and courteous from start to the end. Am glad to be a VW owner. More

by 13eer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2023 -

Lewisville Volkswagen responded

We are lucky to have you as a valued Lewisville Volkswagen customer! Thanks for the five stars.

February 25, 2023

Our salesperson Erik was really great and nice young man. Very easy process and comfortable environment. Thanks! More

by hcforest379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
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Feb 27, 2023 -

Lewisville Volkswagen responded

We are so glad you enjoyed working with Erik, and he even helped Lewisville Volkswagen earn your five stars! Thank you for your business and support.

February 22, 2023

I’m being a Volkswagen customer for more than 15 years and have always received an excellent customer service. Lewisville Volkswagen sales staff are the best. Specially Drew who took his time to explain More

by matosmariita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
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Feb 22, 2023 -

Lewisville Volkswagen responded

Your continued confidence in Drew and the rest of the Lewisville Volkswagen team lets us know we're doing a great job. Thank you for the kind words! We look forward to seeing you again down the road. Drive safely!

February 22, 2023

I came in knowing what I wanted , Kastriot Kaba was friendly and worked with me to get the price I wanted. He also reimbursed me for the missing front floor mats ! I highly recommend More

by eddys0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2023 -

Lewisville Volkswagen responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with Kastriot and will be sure to let him know you are loving your new ride. Thank you for choosing Lewisville Volkswagen!

February 20, 2023

They got me in and out in record time. Much appreciated! They made the whole process very easy. More

by Brian K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
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Feb 20, 2023 -

Lewisville Volkswagen responded

Thank you for the review, Brian! We appreciate your support and hope to see you back again at Lewisville Volkswagen. Safe travels!

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