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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.8
2,650 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,650 reviews

November 29, 2022

Poor communication! I had to call 4x for a status on my vehicle. Had I not call, I would never have gotten my car back! On top of it all, the original problem is not fix More

by Blu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Nowak
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Nov 29, 2022 -

Lewisville Volkswagen responded

I apologize for the trouble you encountered getting in touch with my team and for the issues you have experienced with your vehicle. We want the most for our guests, and we never intend to inconvenience them. I would appreciate another chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Brian Swarvar - Service Manager - (469) 702-9895

November 29, 2022

Definitely recommend, I knew what I wanted and they gave me exactly what I was looking for. They made it happen, they make it happen! More

by elainestephens14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier
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Nov 29, 2022 -

Lewisville Volkswagen responded

Hi Elaine - Your recommendation means a lot to us! Thank you for choosing Lewisville Volkswagen and for sharing your experience with our team. We wish you many safe and happy miles ahead!

November 29, 2022

amazing and so helpful and flexible with me being a college student! Miguel was awesome! More

by Alice
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Lewisville Volkswagen responded

Thank you for your confidence in Lewisville Volkswagen, and for your business. Miguel will appreciate the shoutout! We are thankful to have you as a customer, Alice!

November 28, 2022

Great experience. Sales person made evreting easy and fast. He worked to get us a good deal on a used car. More

by silviaochoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that Silvia delivered such a successful purchase experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

November 28, 2022

Everyone at the dealership was so friendly and helpful especially Jake Johnson! He has a great personality and patience with a smile😊 More

by aliceusher57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Johnson
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Nov 28, 2022 -

Lewisville Volkswagen responded

Thank you for the 5-star review of Jake and our team here at Lewisville Volkswagen! We appreciate the kind words and we hope to see you in the future!

November 28, 2022

Everyone was very helpful and friendly. All of my questions had clear answers and led me to a great buy! More

by sandra.r.arias67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurico Puig
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Nov 28, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

November 28, 2022

As always, Melissa and Tim were great. Excellent communications and work done in a timely manner. I wouldn't take my car anywhere else! More

by likes_lemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2022 -

Lewisville Volkswagen responded

We really appreciate your confidence in Melissa, Tim, and the team! Thank you for giving Lewisville Volkswagen your loyal business, we look forward to welcoming you back next time. Drive safely!

November 27, 2022

This is our 7th VW purchased from Lewisville. Both sales and service are great, keeps us coming back! More

by rjkbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Lewisville Volkswagen responded

Thank you for leaving our Lewisville Volkswagen team a nice five-star review! We appreciate feedback from every customer, especially long-standing customers like yourself, and are delighted to hear that the sales and service teams met your expectations. We are excited to see you again in the future, and wish you safe travels until then!

November 27, 2022

Tim Larsen is the best service tech ever and is why I return to Lewisville VW again and again. More

by vickiechristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2022 -

Lewisville Volkswagen responded

Hi Vickie! Thank you for taking the time to review our Lewisville Volkswagen team. We appreciate any and all customer feedback, and will have to share your kind words with Tim! We look forward to your return for any and all of your automotive needs!

November 26, 2022

I would like to Thank Bryce Cassels for his assistant! Thank you for your assistance. I brought my 2020 Tiguan for service. I was taken care of from beginning to the end, keeping me updated. More

by Cordova214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
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Nov 28, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Bryce and the Lewisville Volkswagen team. Drive safely in your 2020 Volkswagen Tiguan, and we hope to see you back again down the road!

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