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Lewisville Volkswagen

Lewisville, TX

4.7
2,637 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,637 reviews

November 19, 2022

My experience at the dealership went really well and the people there were very courteous and understanding and explained everything to me thoroughly I would recommend a friend More

by Josephbeaver18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Lewisville Volkswagen responded

It makes us smile to hear that you had a marvelous experience at Lewisville Volkswagen! Thank you for your 5-star review!

November 18, 2022

Quck and accurate service. Waiting area is very useful and accommodating. I like being my cat here for service! More

by reid.lange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Lewisville Volkswagen responded

We’re glad we could deliver a 5-star experience. Thank you for working with us here at Lewisville Volkswagen!

Nov 21, 2022 -

Lewisville Volkswagen responded

Please let us know if there is anything else we can do for you!

November 18, 2022

Best car dealership experience that I have ever had. Thank you for making this possible. More

by cr08awesome90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri, Chris Prudhomme
Nov 21, 2022 -

Lewisville Volkswagen responded

This is a fantastic review! Thanks from the entire team at Lewisville Volkswagen!

November 18, 2022

My sales person Jibrill was great at first, but then after I bought the car he turned out to show his true colors. Told me there’s nothing they can do to fix the brakes and struts on the car. Sent me me More

by adrianhughes44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Lewisville Volkswagen responded

Adrian, this is extremely concerning feedback to receive, as we pride ourselves on best-in-class customer service and care. I'd like to gather some more information about this experience to ensure these concerns are appropriately addressed. I will look in our records for your contact information, but in the meantime, please consider giving me a call. All the best, Hussain Jafri - General Sales Manager - (469) 702-9895

November 18, 2022

Dealership was friendly and took there time to work with me to get me in the vehicle I wanted More

by Luisibarra7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Lewisville Volkswagen responded

We’re glad we could help you get the right car for you! Thank you for this review and for working with us here at Lewisville Volkswagen!

November 17, 2022

I highly recommended this dealership. I made an appointment with Mauricio and he was very knowledgeable, informed me of everything from the car to each page of paper work. Me being a youn More

by lillyrangel37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurico Puig
Nov 17, 2022 -

Lewisville Volkswagen responded

Thank you for stopping by to recommend Lewisville Volkswagen! We will let Mauricio know that you appreciated his quality customer service. Safe travels!

November 17, 2022

Dont have great history with them. But have no other options near. They still owe us money for a service contract they couldn’t fulfill so we had to sell the car they couldn’t repair. More

by claudiasebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the name of the young man who actually assisted us.
Nov 18, 2022 -

Lewisville Volkswagen responded

Claudia, this feedback is concerning to receive. We strive to deliver seamless and professional service, and it is never our intention to inconvenience our guests. I would appreciate another chance to speak with you directly to see what more I can do to assist with your situation and help clear things up. If you are willing to discuss this further, please feel free to give me a call. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

November 15, 2022

I purchased a 2014 Cadillac ELR the salesman Jason was great we agreed on a price so I purchased the vehicle within one I called my sales guy told him about the mode button not working he agreed went to d More

by galaxieman65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Jason
Nov 15, 2022 -

Lewisville Volkswagen responded

I am so sorry to hear that you are having trouble with your vehicle. I'd greatly appreciate the opportunity to speak with you directly so that I may address your outstanding concerns and improve your experience. Unfortunately, I cannot locate contact information without a first and last name, so if you would please consider giving me a call, that would be great. Thank you, Hussain Jafri - General Sales Manager - (469) 702-9895

November 15, 2022

Lewisville VW did a great job. They made the car buying experience a delight! The whole team on the sales floor made car buying simple. Would highly recommend. More

by n.gutowskijudge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Johnson
Nov 15, 2022 -

Lewisville Volkswagen responded

Thank you for this lovely shoutout to our team! All of us at Lewisville Volkswagen appreciate your business!

November 15, 2022

Very pleased and impressed with my experience at Lewisville VW. Jeffrey was so helpful, kind, and professional. Best car salesman I've ever worked with. Joe was also very kind and guided me though a More

by Melanie M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri, Jeffrey Ramsbottom
Nov 15, 2022 -

Lewisville Volkswagen responded

Melanie, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Joe and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

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