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Lewisville Volkswagen
Lewisville, TX
2,634 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,634 reviews
October 19, 2022
Have used Tim Larsen for years, he is fabulous. Melissa Ortiz handled our car this time. She was responsive and got us all the information in a timely manner. Bonus the car was ready earlier than e Melissa Ortiz handled our car this time. She was responsive and got us all the information in a timely manner. Bonus the car was ready earlier than expected. More
by MOJOBRINK
Verified Customer
October 19, 2022
Responsive Courteous Respectful Good listening skills No pressure Happy with selection and purchase. Fair dealing pressure Happy with selection and purchase. Fair dealing More
by Clayton.sherley
October 18, 2022
My wife (pictured) and I were met with the burden of needing two cars - and fast. Drew was an incredible salesman, gentlemanly, and heard my concerns as we looked through the Lewisville inventory. I end needing two cars - and fast. Drew was an incredible salesman, gentlemanly, and heard my concerns as we looked through the Lewisville inventory. I ended up purchasing an Atlas and turned around just shy of a week later to buy another Atlas from him today. Along with the rest of the staff - namely Dave in customer relations and and Joseph in finance - Drew pulled together the best deals we could find on some incredible vehicles - TWO FULL SIZE SUVs AT THAT. He’s setting us up for building our family with confidence that we will have safe, reliable cars. We are incredibly thankful for the hospitality, professionalism, and courtesy that Lewisville VW has shown us. We are customers for life! Jacob and Kaitlyn Gries More
by jacobagries
October 18, 2022
Very friendly staff, helpful. Took the time to help me look even when I got there late Took the time to help me look even when I got there late More
by Mirna.tresidder
October 18, 2022
Jason was a terrific guy to buy a car from at Lewisville VW! I recommend asking for Jason if visiting this Dealership. VW! I recommend asking for Jason if visiting this Dealership. More
by BIGCTEXAS
Employees Worked With
October 16, 2022
Website price was 79, got charged 99 for the oil change, plus 15 for tire rotation, which I'm pretty sure was supposed to be included. Also, they didn't do the MPI, which I was told about beforehand, becaus plus 15 for tire rotation, which I'm pretty sure was supposed to be included. Also, they didn't do the MPI, which I was told about beforehand, because I got there a bit late and they only had one tech left for the day, but that just adds to my displeasure at being charged more plus extra for the tire rotation. More
by mattification
Employees Worked With
Can't remember
October 16, 2022
Great experience. Very easy to work with and didn’t push me into anything I didn’t want. One of the easiest car buying experiences I’ve ever had. Very easy to work with and didn’t push me into anything I didn’t want. One of the easiest car buying experiences I’ve ever had. More
by BarryBH
