Lewisville Volkswagen

Every aspect of my visit was executed perfectly. I was always kept informed of the status of work. I was always kept informed of the status of work. More

They did a good job losing a customer. Gave me grief about extended warranty needing to go back to dealership purchased from. Called selling dealer and they said they were wrong. Lewisvill Gave me grief about extended warranty needing to go back to dealership purchased from. Called selling dealer and they said they were wrong. Lewisville didn't even listen to follow up. Don't need that poor concept of customer service. More

Car sat for 6-7 days before they even looked at it. Did not know this when I made the appointment to bring it in. Factory recall, was not offered a loaner car for the 8 days I was without a car Did not know this when I made the appointment to bring it in. Factory recall, was not offered a loaner car for the 8 days I was without a car More

Mauricio was so easy to work with. I reached out to multiple dealerships trying to find the vehicle we were looking for and Maricio’s customer service by far stood out. I felt like I w I reached out to multiple dealerships trying to find the vehicle we were looking for and Maricio’s customer service by far stood out. I felt like I was bugging the other dealerships and he actually reached out to me versus the other way around which showed he listened to what we were looking for and notified us when he had it in stock. Simple and easy. This is my first time purchasing a vehicle from a dealership but my husband said it’s the easiest car buying experience he’s ever had. We greatly appreciate you Mauricio! Five stars! Thank you, so very much! This mom of 3, almost 4, of very very grateful. More

Amazing service. Would recommend this dealer to friends and family. Will be buying from them again in the future. Would recommend this dealer to friends and family. Will be buying from them again in the future. More

Ryan in Service was a dream to work with. He’s pleasant, helpful and communicates in a timely manner. He goes way above and beyond the norm. Couldn’t be happier with the service we received t He’s pleasant, helpful and communicates in a timely manner. He goes way above and beyond the norm. Couldn’t be happier with the service we received through him! More

This is a very friendly, curtious, and clean dealership! Andrew Calvert took care of us and has for many years…he knew exactly what would make us happy, and he did not let us down!! Andrew Calvert took care of us and has for many years…he knew exactly what would make us happy, and he did not let us down!! More

The customer service is out of this world. I took my 2011 GTI to get the DSG serviced due to approaching 160k. I received a video stating what was done and checked on the car. Yes I said vid I took my 2011 GTI to get the DSG serviced due to approaching 160k. I received a video stating what was done and checked on the car. Yes I said video. Absolutely blown away. I have never had such thorough service at a dealership. Tysm! More

Excellent service department thr service advisor was awesome. I live in Irving but would rather get my car serviced with you guys. awesome. I live in Irving but would rather get my car serviced with you guys. More

Lee Clowers was amazing. He found the right vehicle for me within seconds! I would recommend using Lee as your salesperson! He found the right vehicle for me within seconds! I would recommend using Lee as your salesperson! More