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Lewisville Volkswagen

Lewisville, TX

4.7
2,632 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,632 reviews

October 09, 2022

Mr. TIm Larsen is one of the best service professionals I have known. Kind, knowledgeable, courteous and an incredible ability to listen, so scarce now a days. Congratulations and thank you very much Tim. More

by LOZA.CARLOS.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lewisville Volkswagen responded

Carlos, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

October 09, 2022

The associates were very friendly, helpful and explained the details in depth. Very nice experience! More

by kunal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Edwards
Oct 10, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

October 08, 2022

Great people and excellent customer service. Thank you very much. David is amazing great person! More

by gerardowildt100
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lewisville Volkswagen responded

Your kind review of David and the team means so much to us! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Drive safely!

October 07, 2022

All went well except the service messages were not reset, no easy feat for the owner. Otherwise though the service was great, recall done and 20,000 mile service was done. More

by ROBINNANCE878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lewisville Volkswagen responded

I am happy to hear that, overall, you had a positive service experience. I would also be happy to assist you with your ongoing concerns and ensure any service messages are reset. Please give me a call if I can help. Kind regards, Brian Swarvar - Service Manager - (469) 702-9895

October 07, 2022

Chris and Mau were great at providing a fast response when I decided to inquire in regards to a vehicle. I couldn’t believe the fast service I received. Mau was able to provide all the details of the veh More

by chula89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy in Finance (I can’t remember his name!) , Chris Prudhomme, Maurico Puig
Oct 07, 2022 -

Lewisville Volkswagen responded

We couldn't agree more that Mau and Chris always have our customer's best interests in mind and will go to great lengths to help. Congratulations on your new vehicle and we look forward to seeing you at Lewisville Volkswagen again next time!

October 07, 2022

Ryan Parli was an outstanding Service professional. He went above and beyond to help with my service and answer questions and tweak some of the car functions that I needed help with. He would certain More

by TX75006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Oct 07, 2022 -

Lewisville Volkswagen responded

We're delighted Ryan stepped in to address your automotive needs so seamlessly. Thanks for the glowing feedback and we look forward to seeing you again next time! - The Lewisville Volkswagen Team

October 06, 2022

Efficiently repaired my car's trim, even though I had a last minute hiccup in getting my car into the dealership. I appreciate Tim Larsen's patience and attention to detail. More

by jeverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Oct 07, 2022 -

Lewisville Volkswagen responded

We are thrilled that you and your vehicle were so well taken care of by Tim! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Drive safely until we see you again!

October 06, 2022

Since this is the 4th vehicle I've acquired from your dealership, that by itself should indicate how much I appreciate the professionalism, friendliness, and service provided by your staff. More

by SUSANENGSTROM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hodges
Oct 06, 2022 -

Lewisville Volkswagen responded

Susan, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

October 06, 2022

We ordered a 2022 ID. 4 directly from Volkswagen. We were extremely satisfied with the service that the dealership provide during all phases of the purchase. We had been More

by JONHARRIS47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Lee, Joe, and the Lewisville Volkswagen team. Drive safely in your 2022 Volkswagen ID.4, and enjoy it! We hope to see you back again down the road!

October 06, 2022

I liked the video captured and sent for a review, while technician inspect and propose the recommended replacements. More

by pramodkumar.sola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Lewisville Volkswagen responded

We're glad you enjoyed our service! Thanks for your feedback and positive review, from the entire Lewisville Volkswagen team. We hope to have the pleasure of serving you again!

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