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Lewisville Volkswagen

Lewisville, TX

4.8
2,648 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,648 reviews

October 18, 2022

My wife (pictured) and I were met with the burden of needing two cars - and fast. Drew was an incredible salesman, gentlemanly, and heard my concerns as we looked through the Lewisville inventory. I end More

by jacobagries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
Oct 18, 2022 -

Lewisville Volkswagen responded

Jacob and Kaitlyn–Thank you so much for choosing Lewisville Volkswagen for such important purchases. We pride ourselves on our fast and efficient care, and it's wonderful to see that that's what you received from Drew, Dave, Joseph, and the team. We really appreciate your business and wish you many safe travels!

October 16, 2022

Had a great and quick experience with Chris Prodhomme - I would highly recommend these guys! More

by Bevvitta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prudhomme
Oct 17, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Chris and the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

October 16, 2022

Website price was 79, got charged 99 for the oil change, plus 15 for tire rotation, which I'm pretty sure was supposed to be included. Also, they didn't do the MPI, which I was told about beforehand, becaus More

by mattification
Price
Recommend Dealer
No
Employees Worked With
Can't remember
Oct 18, 2022 -

Lewisville Volkswagen responded

Matt, I'm sorry you're unhappy with your bill or the service you received. I will share this review internally, but please get in touch so I can address your concerns directly. I'd be glad to connect and see if there's any guidance or assistance I can provide. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

October 16, 2022

Great experience. Very easy to work with and didn’t push me into anything I didn’t want. One of the easiest car buying experiences I’ve ever had. More

by BarryBH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
Oct 17, 2022 -

Lewisville Volkswagen responded

It's wonderful to hear that you enjoyed working with our team at Lewisville Volkswagen! Thank you for the 5-stars, and safe travels in your new ride!

October 15, 2022

Great customer service! Thank you Jake for all your help, we are happy to take home the truck we’re looking for. More

by Edith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Johnson
Oct 17, 2022 -

Lewisville Volkswagen responded

We will certainly let Jake know you appreciated all the help. Thanks so much for shopping with Lewisville Volkswagen. Enjoy your new truck!

October 14, 2022

My rep Phillip was courteous, friendly and helpful. I appreciated being provided with a loaner while my car parts were scheduled to arrive. I was not inconvenienced by not having a car. I also apprecia More

by meepps1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip
Oct 14, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that Phillip delivered such a successful service experience. Drive safely, and we hope to see you back again at Lewisville Volkswagen!

October 13, 2022

Pete Hodges & John Chapman were helpful, knowledgeable and didn’t pressure me to buy anything I didn’t want. It was a great buying experience. More

by JANGUINN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Hodges
Oct 14, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that Pete and John delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lewisville Volkswagen!

October 12, 2022

Reliable, trustworthy. Kind. I have done business with this dealership for several years, and even though it has changed ownership over time it remains my top choice for au More

by MONAGFAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Oct 12, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

Excellent service and communication Glad to see the video of the car under the hood and under the car . More

by chaznjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Lewisville Volkswagen responded

It's great to hear that the Lewisville Volkswagen team delivered a five-star service experience! Thanks for sharing. See you next time!

October 12, 2022

Melissa was awesome. The manager, who’s name escapes me now, was even more helpful. The video they make of the multipoint inspection is greatly appreciated. It gives you More

by angelinapnicolau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Lewisville Volkswagen responded

We're delighted Melissa and the rest of the Lewisville Volkswagen team offered informative assistance that shaped a fantastic experience! When a customer says words like this, we know we're doing our job right. Thank you, and we'll see you next time!

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