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Lewisville Volkswagen
Lewisville, TX
2,647 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,647 reviews
September 29, 2022
I had a recall that was easy, quick, and the staff was very helpful. The lobby had plenty of snacks and drinks available, wi-fi, tables spread apart to have room to work or lounge and the team was ready very helpful. The lobby had plenty of snacks and drinks available, wi-fi, tables spread apart to have room to work or lounge and the team was ready to offer answers to all of my questions. More
by JOSEPH.ROBERT.BAKER
Verified CustomerEmployees Worked With
September 28, 2022
John the Sales Manager and Drew in Sales were very helpful and helped us to find the vehicle that was right for my wife and were out the door the same day. Would recommend this dealer, with the very n helpful and helped us to find the vehicle that was right for my wife and were out the door the same day. Would recommend this dealer, with the very nice people they have. More
by jcblaze13
September 28, 2022
I love the service at that location it’s always excellent it can be better excellent it can be better More
by chicharos14
Employees Worked With
Other Employees :
Ryan Parli, Rick Nowak
September 28, 2022
We have never had such an excellent experience at a dealership! Everyone was great to work with! dealership! Everyone was great to work with! More
by Anewton249
September 27, 2022
Always the best experience with Lewisville VW. The Atlas is our second purchase in 3 years from Lewisville VW. Easy going and professional staff. The Atlas is our second purchase in 3 years from Lewisville VW. Easy going and professional staff. More
by Ed Stone
Employees Worked With
Mo5 Stars, Kevin in Finance 5 Stars, Chris Prudhomme
September 27, 2022
Good services offered to drive us home & pick us up when they do repairs, thnx friendly staff they do repairs, thnx friendly staff More
by STINGRAVE
Employees Worked With
Other Employees :
Ryan Parli, Rick Nowak
September 27, 2022
The staff from Lewisville Volkswagen Andrew, Joe and David were all exceptional. The process was quick and easy. I would definitely recommend the dealership to anyone and everyone. Thank you all. David were all exceptional. The process was quick and easy. I would definitely recommend the dealership to anyone and everyone. Thank you all. More
by patrick.rosewell
September 25, 2022
I really liked working with them right up to the point where I signed the paperwork and saw that they added a $1600 paint protection product without asking me first. This was a car I had to order and wait where I signed the paperwork and saw that they added a $1600 paint protection product without asking me first. This was a car I had to order and wait 9 months for. I chose the options I wanted when I ordered it and slipping stuff in so you don’t see it until the last minute where it’s hugely inconvenient to push back is the kind of thing that gives car dealers a reputation as slimy and why people do not enjoying buying cars. They know their going to be ripped off and it’s going to be really hard to prevent it. More
by M
Employees Worked With
Maybe Ali or something. He was represented as the sales manager but I don’t see him on the list. I’d give him a 1 since everybody else claimed to have nothing to do with the surprise paint package that I couldn’t remove., Maurico Puig
September 25, 2022
Excellent treatment and respect as a client. Great purchase experience. Process and negotiations were upfront and honest. Great purchase experience. Process and negotiations were upfront and honest. More
by Alex Pomales
Employees Worked With
Other Employees :
Chris Eagan, Maurico Puig
