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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.7
2,628 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,628 reviews

August 26, 2022

Made the process easy and found the right car for us at the payment we wanted. Great service and selection of vehicles. More

by Jasonduffy78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Lewisville Volkswagen responded

This is what we love to see! It's our pleasure to offer a quality vehicle selection and a smooth experience at Lewisville Volkswagen. Drive safely, and enjoy your new ride!

August 25, 2022

Drew was great and the sale couldn’t have gone any better! He bas been very patient in answering all my questions More

by Hanachel1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Gassner
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Aug 25, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that Drew delivered a successful purchase experience. Drive safely, and we hope to see you back at Lewisville Volkswagen!

August 25, 2022

Highly recommend Lewisville VW. Great experience working with Connor and the sales team at Lewisville VW. More

by khtx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Gassner, Connor Morris
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Aug 25, 2022 -

Lewisville Volkswagen responded

Your recommendation means a lot to us! Thank you for choosing Lewisville Volkswagen and for sharing your experience with Connor. Enjoy the ride!

August 25, 2022

Great job from the Service Manager. Very nice and helpful. I had a recall service done so it was very fast, and no charge. More

by JOHNBOWEN.BASSPLAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
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Aug 25, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 24, 2022

Would recommend. Have been going there regularly. But last time there were differences in the price for service shown online and billed. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
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Aug 26, 2022 -

Lewisville Volkswagen responded

We're very grateful to have earned your recommendation and loyalty. However, it's concerning to see there's been a discrepancy between our online and billed prices. We will look into this and appreciate you bringing it to our attention. Please don't hesitate to reach out if you have any other concerns. Drive safely, and we look forward to working with you again! Brian Swarvar - Service Manager - (469) 702-9895

August 24, 2022

Long wait to get the car cleaned. Had to skip it due to the wait. More

by talreja.suraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Lewisville Volkswagen responded

I am sorry that you experienced a longer than usual wait for car cleaning and I'd like to see if we can make this up to you. If you are willing, please give me a call at your earliest convenience. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

August 23, 2022

Never will I buy another vehicle here. Customer service was horrible. Make sure you get your own financing before coming here. More

by roses1220
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hussain Jafri
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Aug 23, 2022 -

Lewisville Volkswagen responded

I'm sorry that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. Would you consider giving me a call? Thank you, Hussain Jafri - General Sales Manager - (469) 702-9895

August 23, 2022

The dealership was able to find the issue and resolve my issue quickly and provided me with a loaner quickly. They were friendly, informative, and expedient. More

by Gbari7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ursula Deese, Ryan Parli, Rick Nowak
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Aug 24, 2022 -

Lewisville Volkswagen responded

Thanks for leaving Lewisville Volkswagen a five-star review. It makes our day to receive such positive feedback! Until next time!

August 23, 2022

My BUG was purchased in New Port Richey, FL and I loved them. I have found a new love with Lewisville VW. Thank you Tim P. Larsen for being awesome as well as the service staff! Y'all rock! More

by SUZANN.DENEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Lewisville Volkswagen responded

Suzann, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 23, 2022

There is a charge of $199 for vin etch on the buyers order. What is this for? Can I get a refund for this? More

by wangddamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Ramsbottom
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Aug 23, 2022 -

Lewisville Volkswagen responded

Thank you for reaching out. I would be happy to speak with you to see what more I can do to address your concerns and answer any questions you have. If you are willing, please give me a call directly. Best, Hussain Jafri - General Sales Manager - (469) 702-9895

Aug 24, 2022 -

wangddamin responded

I don’t see the VIN etched anywhere on my vehicle…

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