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Lewisville Volkswagen
Lewisville, TX
2,639 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,639 reviews
July 16, 2022
After 3 weeks of trying to get my repairs performed by you guys I found a shop that would perform my repairs but they couldn’t get the part so I told them I would pay for the parts. So I went to your s you guys I found a shop that would perform my repairs but they couldn’t get the part so I told them I would pay for the parts. So I went to your store to purchase the parts and after waiting 20 minutes someone finally helped me at the parts department. Told them what I needed (I had already been quoted the prices) and the parts department had gone up almost $200 and when I asked why so much he said the price must have gone up that much in 3 weeks and he said, I guess so. The service advisor who wouldn’t schedule me came over and asked if I was ready to do the repairs, lol, I had been waiting to hear from him for 3 weeks. More
by ChadwickEugeneStaggstha3rd
Verified CustomerEmployees Worked With
Chris Massa
July 16, 2022
Excellent service with a fair price. In and out quickly. What more could you ask for? In and out quickly. What more could you ask for? More
by mjjed2005
July 16, 2022
Conner was quick to approach us and was very accommodating. He made a special effort to go grab a car that wasn’t listed yet in back. That’s the car we purchased. The whole process was really sm accommodating. He made a special effort to go grab a car that wasn’t listed yet in back. That’s the car we purchased. The whole process was really smooth(my smoothest experience at any dealership). I highly recommend this dealership to everyone searching for a vehicle. Oh yeah I got to ring the gong!!!!!! More
by Zac2tx
July 16, 2022
I cannot say enough amazing things about them, GO immediately, you won’t be disappointed! immediately, you won’t be disappointed! More
by Misty.Drake00
Employees Worked With
Other Employees :
Chris Eagan, Hussain Jafri, Jake Johnson
July 15, 2022
I used to love this dealership, but it changed owners. Now, it’s just as gimmicky and bland as all the other dealerships out there. I was really looking forward to a straightforward purchase, but I count Now, it’s just as gimmicky and bland as all the other dealerships out there. I was really looking forward to a straightforward purchase, but I counted 4 or 5 different times that they tried changing the agreement to their benefit without being upfront about the changes. I was very disappointed in my experience overall, although I liked working with my salesman. More
by Pilot73750
Employees Worked With
Jeffrey Ramsbottom
July 15, 2022
I had an incredible experience buying a car here. The process was easy and seamless and I will definitely be back to purchase a car in the future. The process was easy and seamless and I will definitely be back to purchase a car in the future. More
by sophiahoenig
July 15, 2022
Great place great people that work with me when I was in a tough spot and I would definitely go back to them again this is no fake person this is a real person and I want you to know they did me great a tough spot and I would definitely go back to them again this is no fake person this is a real person and I want you to know they did me great More
by stevenbrice90
July 14, 2022
We worked with Kastriot to lease my daughter a new car. He was so easy and pleasant to work with and really made the whole process seamless. Highly recommend Lewisville VW and Kastriot! He was so easy and pleasant to work with and really made the whole process seamless. Highly recommend Lewisville VW and Kastriot! More
by Candice M
Employees Worked With
