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Lewisville Volkswagen

Lewisville, TX

4.8
2,649 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,649 reviews

June 04, 2022

They stated late to get us the car we wanted for our son. John and his team are friendly and knowledgeable. More

by AL14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier
Jun 04, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

June 03, 2022

I just got a new Atlas from this dealership yesterday and they were amazing to deal with! The process was fast and everyone was great! More

by Ldreyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wallace Gauthier
Jun 03, 2022 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen and thank you for sharing your experience with Wallace on DealerRater. We appreciate your business and recommendation. Have a great weekend and enjoy your new Atlas... we know that you will

June 03, 2022

Awesome salesman and got me the deal I wanted very easily! Would go back again! More

by chloelynch26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hodges
Jun 03, 2022 -

Lewisville Volkswagen responded

Congrats on your new Volkswagen. We appreciate your business and recommendation. Have a great weekend and please let us know anytime that we may be of further service to you.

June 03, 2022

Great customer service. It was a pleasure to work with them. Took no time and deal was done. More

by clucier40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
Jun 03, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with us on DealerRater. We appreciate you! Please let Andrew and our team know anytime that we may be of further service to you.

June 03, 2022

I had a wonderful experience and would highly recommend going to this dealership instead of the rest! More

by Ldreyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier
Jun 03, 2022 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

June 02, 2022

f One could not ask for a more conscious service attendant than ////tim Larsen. one couldd More

by Lane Etheredge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Lewisville Volkswagen responded

Lane, thank you for sharing your experience with Tim at Lewisville VW. We appreciate you!

Jun 07, 2022 -

Lane Etheredge responded

One could not ask for a better customer service agent than Tim!

June 01, 2022

two weeks still waiting for a part to fix my car not driveable not good More

by DANNYPA73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Larsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Lewisville Volkswagen responded

Dear Mr. Anderson: I can appreciate your concern and frustration on this issue. With the supply chain and parts issues that the whole industry is experiencing, we also are hoping for a solution soon. We are daily requesting updates from the manufacturer on timelines and we have not received an ETA from Volkswagen on the parts availability at this time, but will contact you as soon as we receive the part. Thank you for your patience. Peter Smith Service Director Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0714 psmith@boardwalkautogroup.com www.LewisvilleVW.com

June 01, 2022

The service was good and on point for my car and battery etc etc etc More

by COWLEYJACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

June 01, 2022

Ryan was great to work with. He listened to what I needed done to the car, and he and the mechanic got it taken care of. I really like the video provided by the mechanic. He p More

by SHUTTON76051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Jun 01, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Ryan Parli on DealerRater. We appreciate your business and recommendation. Make it a great day.

June 01, 2022

I showed up on the wrong day and they were able to fit me in for an oil change and tire rotation so I wouldn't have to return on my originally scheduled day. Staff was very courteous and helpful. More

by james.barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Lewisville Volkswagen responded

James, thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate you!

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