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Lewisville Volkswagen

Lewisville, TX

4.8
2,650 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,650 reviews

June 01, 2022

I showed up on the wrong day and they were able to fit me in for an oil change and tire rotation so I wouldn't have to return on my originally scheduled day. Staff was very courteous and helpful. More

by james.barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Lewisville Volkswagen responded

James, thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate you!

June 01, 2022

Tim Larsen was excellent. I was very satisfied with the service, communication, and professionalism of Bobby Becks Volkswagen. More

by roger4512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate your business and recommendation.

June 01, 2022

Excellent customer service, in and out buying a new car in 1 hour!! No pressure and felt appreciated. More

by mark.slade.henry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert, Chris Eagan, Hussain Jafri
Jun 01, 2022 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen. Please let our team know anytime that we may be of further service to you. We appreciate your business and recommendation here on DealerRater. Make it a great day!

June 01, 2022

Lee was very helpful and attentive and polite; he was very responsive and answer all of our questions. He did not pressure us and gave us all of the options we had. Very pleased with his service More

by karm_gc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Lewisville Volkswagen responded

Congrats on your new Volkswagen and thank you for recognizing Lee here on DealerRater. We appreciate your business and recommendation. Thank you!

May 31, 2022

The sales people were very knowledgeable about the vehicle that I purchased. I bought a used vehicle and if they just happened to have another in the future there is a good chance I'd search in Lewisv More

by MssDillon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain Jafri
May 31, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Hussain at Lewisville Volkswagen on DealerRater. We appreciate your business and recommendation. Please let us know when we can be of further service to you.

May 30, 2022

The sales staff was very nice. I felt the finance guy was pushy when I said no to things and made me feel like I was stupid for not taking the upgrades. More

by shella5119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy, don’t remember name
May 30, 2022 -

Lewisville Volkswagen responded

Sheila, congratulations on your new Volkswagen and for sharing your five star experience with Kastriot. We appreciate your business and recommendation. We will also review your experience with our team member in finance. We apologize that you experienced your feelings in the business office, as that is never our intent. Have a great week and please let me know anytime that we may be of further service to you.

May 30, 2022

i have always, over the last twenty years, received exceptional quality service and treated courteously More

by kbad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us over the last twenty years. There is no greater complement that we can receive. We appreciate you. Have a great week.

May 30, 2022

over the last twenty years, i’ve always been treated courteously with a professional quality of service! More

by kbad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you!

May 29, 2022

Great experience, my service advisor was very friendly and kept me informed about the status of my car. More

by SALTX2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
May 29, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Ryan Parli here on DealerRater. We appreciate your business and recommendation. Please let us know when we can be of further service to you. Make it a great week.

May 29, 2022

Did NOT fix the issue. I went in with all the engine lights on, was told the problem was fixed and the lights came back on after about two day. I tried calling to discuss More

by BAILEYRUBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure.
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