Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lewisville Volkswagen
Lewisville, TX
2,645 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,645 reviews
Verified Customer
May 21, 2022
I interacted with all service department reps on the phone and in person. Required service was explained, everything was done in a timely manner. I was kept in the loop and notified when my car ready. phone and in person. Required service was explained, everything was done in a timely manner. I was kept in the loop and notified when my car ready. More
by ELLASEMANS29
May 21, 2022
I like the docupad way of signing the documents. I like the vehicle color that I got. I like the vehicle color that I got. More
by Jvanga85
Employees Worked With
May 20, 2022
Lee was extremely helpful as I looked at a bought a used dodge. Very easy sale. No high pressure with Lee or finance manager. dodge. Very easy sale. No high pressure with Lee or finance manager. More
by Lynasskr
May 20, 2022
I brought my car in for having a check engine light on. When they found out what was wrong with it, they said they fixed it. I was then told a laundry list of other things that needed to be addressed and I When they found out what was wrong with it, they said they fixed it. I was then told a laundry list of other things that needed to be addressed and I paid $1500 for all of those things (that were not related to the check engine light problem). After getting my car home, the check engine light came on again. These people want money, not to make sure your car is safe for you to drive. More
by dawn.richerson
Employees Worked With
May 20, 2022
Worked with Kaba the ID. 4 expert and has a great experience learning about the new electric Volkswagen. I told the team what I needed to make the deal happen and they met my 4 expert and has a great experience learning about the new electric Volkswagen. I told the team what I needed to make the deal happen and they met my needs. More
by BATCHELORB
Employees Worked With
May 19, 2022
Lee was great to work with along with finance rep! Friendly, upfront and honest. A nice experience. Friendly, upfront and honest. A nice experience. More
by rksingletary
May 19, 2022
Great experience! Thank you for bringing back DETAIL service :) I did have an issue with reaching the service department, at times. Thank you for bringing back DETAIL service :) I did have an issue with reaching the service department, at times. More
by NTMSLLC
May 18, 2022
Three weeks prior, I spent over $2000. 00 in repairs for my car. It come back because the battery in my key fob needs to be replaced. Another $10.00. This dealership is not polished and 00 in repairs for my car. It come back because the battery in my key fob needs to be replaced. Another $10.00. This dealership is not polished and needs to put customer service at the forefront. The service department is not attentive to folks driving up. They all seem to be preoccupied with phone calls... More
by shewasik
Employees Worked With
Other Employees :
Andrew Calvert, Ryan Parli
