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Lewisville Volkswagen

Lewisville, TX

4.8
2,650 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,650 reviews

March 29, 2022

Danny did a great job getting the recall done on my VW. The service is unmatched. Thanks More

by RaptorRacer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bradley, Chris Riccitelli, Andrew Calvert
Mar 29, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Danny and our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

March 28, 2022

You guys and gals are awesome, very well informed staff and always professional. The video of my vehicle was amazing, what a great way for show and tell. Keep up the good work Lewisville. More

by DELSKI4401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We sincerely appreciate your business and we are glad that you like the video that our technician provides.

March 28, 2022

After having a long and stressful day at 2 dealerships we found a car we were interested in at Lewisville VW. It was such an easy experience. Andrew Calvert was very easy to work worth and we didn't feel pre More

by STEPHANIENELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
Mar 28, 2022 -

Lewisville Volkswagen responded

Stephanie, thank you for sharing your experience with Andrew at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

March 28, 2022

Melissa does an exceptional job on making the process easy by being so helpful and friendly. She goes the extra mile and it’s very appreciated! More

by somerj22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary
Mar 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Greg, Tim, and Melissa, here on DealerRater. We appreciate you! Hope you are able to enjoy this beautiful weather.

March 28, 2022

Lewisville Volkswagen was quick and easy to work with. We enjoyed the promptness to the dealership. More

by katie.wellington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
Mar 28, 2022 -

Lewisville Volkswagen responded

Katie, congratulations on your new VW. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

March 28, 2022

They worked with me and the Process was fast. I will buy another Volkswagen next time More

by Bzr1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary, Chris Riccitelli, Pete Hodges
Mar 28, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing our team at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great week and enjoy your new VW.

March 27, 2022

Great communication! The best costumer service ever by Mr Mauricio Puig, and Mr Hussain Jafri. I live in Mansfield and I will definitely make my future purchases at thi More

by CAMACHOMUN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain Jafri
Mar 28, 2022 -

Lewisville Volkswagen responded

Congrats on your new Ford and thank you for recognizing our team at Lewisville Volkswagen. We appreciate you!

March 27, 2022

Team was nice and helpful. Got the vehicle I wanted withing my price range. Chris in finance was great as was Chris in sales. I did feel a bit rushed when looking at the car th More

by ZACHCONRAD15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ramsbottom
Mar 28, 2022 -

Lewisville Volkswagen responded

Zach, congratulations on your new Chrysler. You have our sincere apology that you felt rushed in any way. That is never our intention. With the current market, we have full tanks on new and certified vehicles. On pre-owned vehicles, we are typically will have 1/4 to 1/2 tanks. Again, you have our apology for falling short of your expectation. We do appreciate you!

March 27, 2022

They have gone above and beyond our experience. Their customer service has and will always be their #1 priority. Melissa walked us through everything and was absolutely amazing! More

by MEGANNWHITING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa on DealerRater. We appreciate you!

March 27, 2022

Tim took the time on the phone prior to visit to understand my needs and trim piece failure. Tim had the piece ordered and ready and replaced it along with the tire rotation service while I waited. More

by NC.CONSTABLE
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us. We apologize that you were approached by an outside party to buy bread. That is an unusual experience and disconcerting for us as well. We will keep our eyes and ears open to watch for any strange behavior. We appreciate you!

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