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Lewisville Volkswagen
Lewisville, TX
2,640 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,640 reviews
Verified Customer
February 16, 2022
Have bought 4 cars here and have had all car service performed here. Excellent dealership. performed here. Excellent dealership. More
by j.francis
Employees Worked With
February 16, 2022
Very easy to work with. Not pushy. No upselling techniques. Let me pick what I wanted and didn't push Not pushy. No upselling techniques. Let me pick what I wanted and didn't push More
by Rynexpress23
February 15, 2022
It was a great experience. They took their time and answered all my questions. There was no pressure to buy at all. They worked with me to get a great deal I can live with. They took their time and answered all my questions. There was no pressure to buy at all. They worked with me to get a great deal I can live with. More
by Jbruce
February 15, 2022
I did not have a good experience. My VW was towed here because it was the closest dealership to where it broke down. MY brand new VW with only 3500 miles on it was in the shop for 6 My VW was towed here because it was the closest dealership to where it broke down. MY brand new VW with only 3500 miles on it was in the shop for 6 weeks. During that time, my service advisor- Carson, never called me to provide status updates. I had to call several times and when I inquired about the issues found and ETA for repairs, he was always very vague and unhelpful. When I picked up my car it was filthy (about 2 inches of dirt and dust on it) even though the invoice I received stated I received a "complimentary wash". They also tried to charge me for a pollen filter they decided to replace and note in the invoice that I approved- which I did not. Not impressed at all with the service I received. More
by BKOSTYAK
Employees Worked With
Carson Ouzts
February 14, 2022
Amazing service & great help, answered all and any questions I had. Thank you for everything! questions I had. Thank you for everything! More
by Jgolvera14
Employees Worked With
Other Employees :
Brett Bradley, Chris Riccitelli, Jeffrey Ramsbottom
February 14, 2022
We worked with John, Jason and Chris. All of them were so easy to work with, and really seemed interested in what options would actually work best for us. 10/10 recommend! All of them were so easy to work with, and really seemed interested in what options would actually work best for us. 10/10 recommend! More
by anadams22
February 13, 2022
They made everything very easy. We said what we needed in an email and the salesman found one that met our needs. We were there about two hours start to finish. an email and the salesman found one that met our needs. We were there about two hours start to finish. More
by DJMagic42
February 13, 2022
This was a great experience with awesome people. Jason, Chris, Wallace and Jafri are top notch! I would definitely recommend them to anybody! Chris, Wallace and Jafri are top notch! I would definitely recommend them to anybody! More
by Chris
Employees Worked With
Wallace Gauthier, Hussain Jafri, Chris Riccitelli
February 13, 2022
I had an awesome experience. The staff and culture were awesome. I would recommend them to anyone! awesome. I would recommend them to anyone! More
by Chris
Employees Worked With
Other Employees :
Wallace Gauthier, Hussain Jafri, Chris Prudhomme, Chris Riccitelli
