Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lewisville Volkswagen
Lewisville, TX
2,637 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,637 reviews
December 14, 2021
Quick! Painless! At the Plano location it takes all day and into the next day for simple things. and into the next day for simple things. More
by leann.isaacs
Verified CustomerEmployees Worked With
Other Employees :
Carson Ouzts, Selena Segura
December 14, 2021
Lee was awesome. I was in a rush the team was able to get me in and out quickly. get me in and out quickly. More
by Jesse.lee.tx
December 13, 2021
Heather, Omar, Chris, and Chapman we’re all very kind and professional with helping me buy my leased car. They were especially patient since I didn’t have all the information I needed on hand and needed to s professional with helping me buy my leased car. They were especially patient since I didn’t have all the information I needed on hand and needed to search it up on my phone. Overall, they were very great. More
by em.harrison9722
Employees Worked With
Other Employees :
Heather Zebrosky , Chris Riccitelli, Omar Elwir
December 13, 2021
Service associates are very professional. However the shortage in tech personnel is affecting the service, oil change times, rotation and those services now take longer than usual. shortage in tech personnel is affecting the service, oil change times, rotation and those services now take longer than usual. More
by MAKUGUTIERREZ
Employees Worked With
December 12, 2021
The experience was great. They had the vehicle that I wanted and great customer service. wanted and great customer service. More
by arkansasloveline
December 12, 2021
I was taken care of quickly and I didn’t have an appointment. My service advisor was up front about the expected time for my repairs and kept me updated with options. Great job! appointment. My service advisor was up front about the expected time for my repairs and kept me updated with options. Great job! More
by ASHLEY ROBERTS
Employees Worked With
I can’t recall my advisor’s first name
December 12, 2021
Chris was awesome!!Thanks so much!! Transaction went quick and stress free. 5 star transaction. quick and stress free. 5 star transaction. More
by Denise
December 11, 2021
Omar was fantastic! His commitment to service is unmatched! He went above and beyond to ensure we were properly served. Chris R. In finance was a breeze to work with as well. The documenting proces unmatched! He went above and beyond to ensure we were properly served. Chris R. In finance was a breeze to work with as well. The documenting process was quick and painless. More
by Johnson Family
December 10, 2021
Working with Guillermo was amazing! I ended up being a pickier customer than I anticipated but Guillermo rolled with the punches. He was able to offer me a used car (originally seeking a new car) that not pickier customer than I anticipated but Guillermo rolled with the punches. He was able to offer me a used car (originally seeking a new car) that not only met my needs but exceeded them as well. The purchase process was amazing and easy. of course, last but not least I love my new-to-me-VW Atlas SEL premium car! More
by JEM6151
