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Lewisville Volkswagen

Lewisville, TX

4.7
2,637 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,637 reviews

July 01, 2021

My second visit to the dealership was just as pleasant as the first. Wallace went above, above, and beyond. He and John had everything in order and restored my faith for mankind. 5 stars are not enough. More

by mirons72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier
Jul 01, 2021 -

Lewisville Volkswagen responded

Thank you for your strong endorsement of Wallace and John here on DealerRater this morning. We sincerely appreciate your business and recommendation. We are here for you anytime that we may be of further service to you.

July 01, 2021

Had a great experience overall! No pushy sales staff! They were very friendly and were definitely there to work WITH you based on your needs. Very welcoming and friendly atmosphere as well. More

by Kristina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Zebrosky
Jul 01, 2021 -

Lewisville Volkswagen responded

Kristina, thank you for recognizing Heather and John here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great day!

July 01, 2021

Friendly and helpful. Slow process purchasing vehicle out of state. More

by pat.ricks0250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Clary, Brandon Mccalister
Jul 01, 2021 -

Lewisville Volkswagen responded

Well, you have our apology for any delay with purchasing out of state. Thank you for sharing your experience, so that we can improve our processes. We sincerely appreciate your business and feedback here on DealerRater. Please let us know anytime that we may be of further service to you.

July 01, 2021

The folks at Lewisville VW especially Brandon are truly awesome! We chose our ATLAS online and communicated virtually to complete the sale and picked up the vehicle a few weeks later. The whole process wen More

by netcrackerz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mccalister
Jul 01, 2021 -

Lewisville Volkswagen responded

Thank you so very much for recognizing Brandon here on DealerRater. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you and your Atlas.

June 30, 2021

I love the constant communication and positivity, it helped to simplify the process. Incredible customer service! will continue to recommend to friends and to family. More

by Rachythegreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Zebrosky
Jun 30, 2021 -

Lewisville Volkswagen responded

We sincerely appreciate your recommendation to friends and family. Thank you! Please let Heather Zebrosky know anytime that we may be of further service to you. Make it a great week!

June 30, 2021

Very clean and professional. Jorge was top notch and made everything easy. Will definitely refer this dealership to friends and family. Thanks for all of the help More

by asartenjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Jun 30, 2021 -

Lewisville Volkswagen responded

Thank you for investing your time to share your experience with us this morning. We appreciate you! Please let Jorge know anytime that we may be of further service to you!

June 30, 2021

Great service during difficult time to buy a car. I live in West Texas and couldn’t make the trip out to Lewisville for a couple of weeks after choosing a car. My salesman, Jason, held the car for me over t More

by blkwtsn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward
Jul 01, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for sharing your long distance purchase experience with Jason and John here on DealerRater. We appreciate your business and recommendation. Have a wonderful evening.

June 30, 2021

Wallace G. helped me thru the process of choosing the right car for me, helped me find time look around to compare other cars. I signed up for the best deal. More

by Sid A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wallace Gauthier
Jun 30, 2021 -

Lewisville Volkswagen responded

Sid, thank you for sharing your five star experience with Wallace Gauthier and Lewisville Volkswagen. We appreciate your business and recommendation here on DealerRater. Enjoy your new VW... we know that you will!

June 30, 2021

Lewisville Volkswagen and Jorge ROCK! I was at another VW dealership in Frisco when they tried to pull a fast one on me. I ended up waking out and called Jorge. I explained my situation and he assured me More

by Anthonyl.wilkinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Ruiz
Jun 30, 2021 -

Lewisville Volkswagen responded

Anthony, we love that you shared this experience with Jorge Ruiz here on DealerRater this morning. This is what it is all about... taking care of people... one client at a time. Thank you and please let Jorge, John, and Jason, know anytime that we may be of further service to you.

June 30, 2021

Everyone there was so helpful and kind Always loved Everyone there was so helpful and kind Always loved coming here for service and sales I will always come back here for anything I need with my veh More

by ltoddgreen272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary, Chris Eagan, Tom Ragland, Jason Steward, Wallace Gauthier, Heather Zebrosky , Brandon Mccalister, Jorge Ruiz
Jun 30, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing our Lewisville Volkswagen sales and service team. We appreciate you! Please let us know anytime that we may be of further service to you. We are here for you!