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Lewisville Volkswagen
Lewisville, TX
2,649 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,649 reviews
April 14, 2024
Just bought our second vehicle with this dealership. Everyone from sales to finance was fantastic. Ask for Jibril. I as a lifelong salesperson can say that he is a cunsummate professional. Casey Everyone from sales to finance was fantastic. Ask for Jibril. I as a lifelong salesperson can say that he is a cunsummate professional. Casey More
by cadair245
April 13, 2024
My experience was very good took car in for Check Engine light. They did a very thorough video explanatio, fixed problen at no charge.They also did a rear brake job (81000 miles) The service manager, Tim wa light. They did a very thorough video explanatio, fixed problen at no charge.They also did a rear brake job (81000 miles) The service manager, Tim was Very curtious and professional. Very plerased all around More
by raystaniszewski
April 10, 2024
They we very nice, accommodating and quick. When you drive in the service lane, someone automatically came out with no wait. My service advisor was very nice. When you drive in the service lane, someone automatically came out with no wait. My service advisor was very nice. More
by sonyadevans
Verified CustomerEmployees Worked With
April 08, 2024
Awesome experience ! All the staff was really helpful and out the customer first. The process was fast and all question we had were answered. Very friendly sales team not All the staff was really helpful and out the customer first. The process was fast and all question we had were answered. Very friendly sales team not pushy and profesional More
by hugoamorillo
April 07, 2024
Miguel Rodriguez was super nice and personable. John Chapman in Finance was amazing and made the process super quick and easy. John Chapman in Finance was amazing and made the process super quick and easy. More
by smithblair1025
April 05, 2024
Kaba & John Chapman went above and beyond the night I purchased my vehicle - staying later than their normal hours. I did not feel rushed as their focus was ensuring I was satisfied. purchased my vehicle - staying later than their normal hours. I did not feel rushed as their focus was ensuring I was satisfied. More
by francessilva
April 05, 2024
Customer Service is excellent from the dealership, but especially from Tim Larsen my service consultant for the past 15 years and through two VW cars. especially from Tim Larsen my service consultant for the past 15 years and through two VW cars. More
by LMK.KYLE
Employees Worked With
Tim Larsen Service Advisor and Jeremy Ayudan, the technician.
April 04, 2024
Fast and efficient sales process. The dealership had a great selection of vehicles and our sales manager was friendly and helpful. I would highly recommend them if you are in the mark The dealership had a great selection of vehicles and our sales manager was friendly and helpful. I would highly recommend them if you are in the market for a new VW. More
by JA Draper
Employees Worked With
April 02, 2024
Clean, had coloring books for my kids, Heather my salesperson was great, but I did not like my finance/contract signing experience with the finance manager Joe downs. For some reason, the person list salesperson was great, but I did not like my finance/contract signing experience with the finance manager Joe downs. For some reason, the person listed as the receiver on my down payment receipt is John Chapman I don't know who that is, but the man that I actually worked with in the finance office was Joe Downs. More
by soheila.agwuh
Employees Worked With
Joe Downs, Heather Renn
