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Lexus of Pembroke Pines
Pembroke Pines, FL
18,543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 18,543 reviews
April 27, 2026
Awesome dealership to work with! Had the pleasure to work with Dulce Perez for my new Lexus and she was incredible. We were able to handle everything seamlessly remotely given that I Had the pleasure to work with Dulce Perez for my new Lexus and she was incredible. We were able to handle everything seamlessly remotely given that I’m based in Orlando and my local Lexus did not carry the car I was looking for. She was recommended to me by a friend and I highly recommend her to anyone looking to acquire a Lexus vehicle More
by dgomezmazzini4
Employees Worked With
Dulce Perez
April 26, 2026
Our experience working with Michele was outstanding from start to finish. She communicated clearly, responded promptly to every question, and made sure we always had straightforward, honest information. The start to finish. She communicated clearly, responded promptly to every question, and made sure we always had straightforward, honest information. There was no pressure, just help and professionalism throughout the entire process. Michele made what can often be a stressful experience feel smooth and easy. We truly appreciated her transparency, knowledge, and dedication to customer satisfaction. Highly recommended! More
by Clau
Employees Worked With
Michele Alter
April 26, 2026
Mr. Fred Carey the right salesman for anyone who is looking to purchase a Lexus. His customer service skills top notched along with his knowledge about becoming a Lexus owner I highly recommend Mr. looking to purchase a Lexus. His customer service skills top notched along with his knowledge about becoming a Lexus owner I highly recommend Mr. Carey as your salesman. Thank you much Nya Morgan More
by nylmorg
Employees Worked With
Fred Carey
April 20, 2026
Otany Lantigua is AWESOME! Otany is very professional, knowledgable, courteous, friendly, communicates effectively, accuratly explained car exterior and interior equipment, ec Otany is very professional, knowledgable, courteous, friendly, communicates effectively, accuratly explained car exterior and interior equipment, ect.! Otany Lantigua actually made our new car purchase a pleasurable experience! More
by kg4dwp
Verified CustomerEmployees Worked With
Otany Lantigua
April 16, 2026
My family and I have been Lexus Owners for several years and have always purchased at Lexus of Pembroke Pines where our Master Certified Consultant, Otany Lanitgua, has always been the same since day one. O and have always purchased at Lexus of Pembroke Pines where our Master Certified Consultant, Otany Lanitgua, has always been the same since day one. Otany is very knowledgeable with the Lexus brand and is patient, kind, works quickly, always a great communicator and diligent. I would recommend him 1,000%. Thank you, Otany! In the service department is Jeffery Hernandez who has been our safety advisor for several years. Jeff is always patient and accommodating and works quickly. Thank you, Jeff! You guys are Rock Stars! 10/10 service!!!! More
by Krissi Okegbola
Employees Worked With
Jeffery Hernandez, Otany Lantigua
April 16, 2026
So, I have been getting spammed with emails to write a review with my experience at Lexus of Pembroke pines for months now and I hope that this will make these emails stop. So, I came in and traded in my review with my experience at Lexus of Pembroke pines for months now and I hope that this will make these emails stop. So, I came in and traded in my Honda and I got what I thought was a good deal on a 2024 NX 350 F Sport. When I was making the deal the sales man "Ricardo" comes in waving a piece of paper and he had already built trust and tells me "hey, out of full disclosure and honesty I have to tell you this vehicle was in a very small fender bender". I did not thing twice about but come to find out that he completely lied to me and it was in a major accident. The car had so many issues with it that the service guys told me that it should have been totaled and that it will only get worse. The sales man I dealt with as dishonest and conned me into a sale. The car had so many problems and when I confronted the sales manager he tried to pull the sales redbrick of "it's certified" I had no choice but to trade in that lemon for another one and lost the entire value of my trade in ($14k). Be careful and be cautious because these people are the stereotype of scummy car salesmen. I wish I would have gone the the Lexus of coconut creek. BEWARE of these people! I saw about $14K of my hard earned money go up in smoke because of the dishonesty of Ricardo. I highly recommend you visit Coconut Creek Lexus before you ever step food into this place. More
by WillM
Employees Worked With
Ricardo Brighi
April 15, 2026
AVOID ! We purchased a used car in 2023. It was on a certified lot BUT not certified. They said, “WE DO NOT CERTIFY, TOO EXPENSIVE” .! We bought a warranty We purchased a used car in 2023. It was on a certified lot BUT not certified. They said, “WE DO NOT CERTIFY, TOO EXPENSIVE” .! We bought a warranty but they checked to wrong box to make the warrenty was From the first owner, and we were the second. So now our 6 year warranty expired in three years and we had to pay $2000. For repairs that should have been e been covered.. Poor service, as no one will Return our called to chat. Left 4 messages and no call backs! AVOID, More
by Rbstack58@gmail.com
Employees Worked With
Otany Lantigua
