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Lexus Of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
8,686 Reviews
Welcome to Lexus of Sarasota, your full service Lexus dealer offering new Lexus, used luxury car sales, Lexus parts and accessories, financing and factory-trained service technicians. As a Lexus authorized dealership, we are committed to delivering exceptional service aimed at your complete satisfaction. Our passion is providing you with a world-class ownership experience. We share the thrill you get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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4883 Clark Road

Sarasota, FL

34233

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Showing 8,686 reviews

June 26, 2023

I went in hopes of looking at a specific vehicle and ended up with another! Noah was VERY helpful and I would certainly go back in the future to purchase from him! Kudos to Noah for all of his patience More

by Chelsea Ritchie
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Serafine
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Jun 26, 2023 -

Lexus Of Sarasota responded

Our company considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. I am so happy we exceeded expectations and won you as a customer. Thank you for choosing Lexus of Sarasota, we look forward to working with you again in the future!

June 26, 2023

One of the best Lexus dealerships to buy and service your car. The staff are friendly and very knowledgeable. More

by Linda Martin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Smith, Sergey Rybakov
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Jun 27, 2023 -

Lexus Of Sarasota responded

Linda, thank you for taking the time to leave a review! The team is glad to hear that you have thoroughly enjoyed your vehicle-buying and service experiences at our dealership. We appreciate you choosing Lexus of Sarasota - let us know if there is anything else we can do for you!

June 26, 2023

The dealership was well organized, displayed and clean. Jeff is an excellent Lexus specialist and was attentive to our needs and questions. The buying process was clearly explained and the mgr worked with More

by finndaug
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lima five stars, Jenny Bethell
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Jun 26, 2023 -

Lexus Of Sarasota responded

The Lexus of Sarasota team is happy to hear you had such a wonderful experience! We’re so glad Jeff and the team took good care of you while visiting our dealership. Thank you so much for choosing to buy your new car with us, we really appreciate it and look forward to welcoming you back as a loyal customer in the future. If there is anything else we can do for you, please let us know!

Jun 27, 2023 -

finndaug responded

Cheers to Chris Lima for working with us and making us feel very comfortable. He offered his services if there is anything we need in the future, he’s there to help. The whole vibe with the people we worked with was professional and caring. What a great dealership! We’ll highly recommend them to all our friends.

June 26, 2023

Courteous, and prompt. Sales staff followed and communicated well through the process. Stayed open after hours to get deal done More

by jeffyoder706
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnathon Bixby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergey Rybakov
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Jun 26, 2023 -

Lexus Of Sarasota responded

It is a pleasure to hear such kind words from you, Jeff. Thank you for sharing your excellent experience with Lexus of Sarasota, we appreciate your time and business!

June 26, 2023

they did what was required no more no less. Purchase part took forever, very boring, not sure why it takes that long to sell a car. This is the third survey I have retrieved STOP!!! More

by StarAtlas2001
Sales Price Transparency
Recommend Dealer
No
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Jun 26, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to share your feedback with us, we apologize our service did not meet your expectations. Please contact me so I can learn more about your experience and how we can improve our service. - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040, extension 1092

June 26, 2023

Jonathan Devine was great to work with. He turned what was an uncharacteristic first experience to a great experience in buying our new vehicle. Dealership was pleasant experience. More

by Mike
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julie??? Regarding tech, Chez Gebhart, Jonathan Devine, Sergey Rybakov
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Jun 26, 2023 -

Lexus Of Sarasota responded

Thank you so much for sharing your experience with Jonathan and the team at Lexus of Sarasota. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We hope you are enjoying your new Lexus, please come back to visit anytime!

June 26, 2023

Ana was higher skilled and professional. We appreciated her guidance & knowledge in our IS 350F sport purchase. This dealership is also a pleasure. We’ve bought 4 cars now and always enjoyed More

by srqpaula
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Carl Carpenter, Chad McLean
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Jun 27, 2023 -

Lexus Of Sarasota responded

Paula, thank you for leaving us such a wonderful review. We are thrilled your pleasant experiences have that kept you coming back to work with us at Lexus of Sarasota. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your loyalty and thank you for choosing Lexus of Sarasota (again)! Let us know if there is anything we can do for you.

June 25, 2023

Great car. But the horse tradership and finance craziness was autrocious. Would not recommend this dealership. You are just a number once you decide to bu More

by mickiandpluto
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Shaun Mathis, Chris Carter, Christopher Wolf, Valentina Warren
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Jun 26, 2023 -

Lexus Of Sarasota responded

Micki, I am disappointed to hear about your experience; this is not the way we want any guest to feel after visiting our dealership. We aim to provide an honest and positive sales process to all customers, and I am sorry we did not achieve this with you. We are constantly looking at ways to improve our service, if you are willing to discuss this matter further, I would like to understand your experience better. - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040, extension 1092

June 25, 2023

I was very impressed with the highly professional atmosphere at this dealership.High levels of courtesy were regularly shown amidst this comfortable environment. Austin Guzman was easily available t More

by Joyce
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Bethell, Sergey Rybakov
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Jun 26, 2023 -

Lexus Of Sarasota responded

Joyce, thank you for taking the time to leave this exemplary review! I am so happy to hear that you thoroughly enjoyed your vehicle-buying thanks to the dedicated team at our dealership. The way you describe our atmosphere is exactly how we strive for it to be, highly professional while still comfortable. We appreciate you choosing Lexus of Sarasota for your new car purchase. Let us know if there is anything else we can do for you!

June 25, 2023

Great help with both new cars. One no gas provided, less than a quarter of a tank. Both cats very nice and very happy with both. More

by JohnS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Franzinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chez Gebhart
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Jun 26, 2023 -

Lexus Of Sarasota responded

Thank you so much for taking the time to share your feedback, we really appreciate it. We are so happy to hear that you got great help with both cars. However, we are sorry to learn about the low level of gas provided at your time of sale, as this is not our usual service. We appreciate you kindly pointing out areas of improvement, as we strive to provide the best service possible to all guest at our dealership. If there is anything else we can do for you, please let us know. Thank you for choosing Lexus of Sarasota, congratulations on your new vehicles!

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