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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,217 Reviews
Call Service Center (941) 924-3040

1,217 Reviews of Lexus Of Sarasota - Service Center

Sort by
July 26, 2023

I had my Lexus RX350 in for some warranty work recently, I have to say that your service writer Lisa R. is the best, so attentive to detail and did an excellent job on my vehicle and took care of everything More

by rotor1851e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Lexus Of Sarasota responded

Our company considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. Thank you for choosing Lexus of Sarasota and taking your time to provide us with such an excellent review!

Helpful
June 03, 2023

Good experience each and every time. All personnel are extremely helpful and courteous .The car is returned washed and cleaned More

by Jagathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lexus Of Sarasota responded

Lexus of Sarasota is thrilled that we have been able to provide a great experience time and time again. Your feedback is appreciated, thank you for taking the time to share this feedback!

Helpful
June 01, 2023

Service was quick and they did a good job on the car/repair. Appreciate it. More

by Joesuboticki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again whenever you next visit! Thank you for choosing Lexus of Sarasota!

Helpful
May 31, 2023

Service was prompt, efficient and well done. My new service coordinator was polite, cheerful and efficient. More

by DISETTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
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Jun 05, 2023 -

Lexus Of Sarasota responded

I am so happy to hear your new service advisor worked out, Tim is a phenomenal member of our service team! Thank you for making an effort to share your thoughts and experiences! If there is anything else we can do for you, please let us know.

Helpful
May 31, 2023

Phil was knowledgeable and very informative regarding the maintenance issues that are important to protecting my investments More

by rbowen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with your experiences at Lexus of Sarasota! Your feedback is greatly appreciated by our team. Thank you!

Helpful
May 31, 2023

They always do a great job. Lisa listen to my request and they take care of the problem. It’s always been a pleasure to work with Lisa and Jay Larry More

by CLIFFHORNSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

We greatly appreciate your loyalty Lexus of Sarasota thank you for sharing your positive experience with us and the community! We look forward to working with you again!

Helpful
May 31, 2023

Courteous, professional, knowledgeable great customer service!! A pleasure to do business with.Tanner was very informative, helpful and professional . More

by cavanaughmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lexus Of Sarasota responded

Thanks for the awesome review! We work hard to meet expectations like yours here at Lexus of Sarasota, and we’re happy to hear we hit the mark for you.

Helpful
May 31, 2023

Service was prompt. Need a loaner which was in very good shape. No issues at all More

by MBL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
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Jun 05, 2023 -

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Thank you for choosing Lexus of Sarasota!

Helpful
May 30, 2023

I enjoyed working with Tanner as he was very responsive and helpful. He also answered all my questions regarding the vehicle maintenance. More

by MATHIS.DEBBIE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

Thank you, Debbie! Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Helpful
May 30, 2023

Tim has always taken good care of us! We have had him take care of us since 2017 when we purchased our RX350. More

by CWBYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again! Thank you for choosing Lexus of Sarasota!

Helpful
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