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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,250 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,250 reviews

October 13, 2024

Gerardo took care of my car concerns and is very knowledgeable. Got my car back from recall service from initial turn time. Highly recommended! More

by JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Lexus Stevens Creek responded

Thank you for your kind words! We’re pleased to hear that Gerardo addressed your car concerns effectively and that you had a smooth experience with the recall service. Your recommendation means a lot to us. Lexus of Stevens Creek Svc Dept.

October 12, 2024

Went in for an oil change and requested a thorough checkup of the vehicle as I noticed a fluid leak a few months ago. The dealership provided Uber ride back and forth to my work place which was very m More

by Ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Oct 14, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We’re pleased to hear that you received thorough service during your oil change and vehicle checkup. It’s great to know that the Uber rides to and from your workplace were helpful and that Marcos made the process smooth for you. We appreciate your feedback regarding the attention to detail with your tires and the time taken to provide you with accurate quotes. Your satisfaction is important to us, and we’re glad we could assist you. Team Lexus of Stevens Creek

October 12, 2024

First class service! My service rep Gerardo is terrific! I’ll be back! Entire experience was the best I’ve ever been through. Thanks again. H More

by HNesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Lexus Stevens Creek responded

Thank you for your fantastic review! We’re so glad to hear that you had a first-class experience with Gerardo as your service representative. It’s great to know that your entire visit was the best you've ever had. Lexus of Stevens Creek

October 10, 2024

Lexus Silver Creek dealership is a very good dealership to buy cars from and this dealer was very helpful. More

by quynhnhuai03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Lexus Stevens Creek responded

We're delighted to hear that you found our dealership helpful and had a great experience buying your car. Your satisfaction is important to us, and we’re glad we could assist you. Lexus of Stevens Creek

October 09, 2024

Eric did a great job helping me when I wa there for the service. He is five star serviceman at Lexus. More

by Bopha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Lexus Stevens Creek responded

Thank you so much for your posting and we're honored to serve you @ Lexus of Stevens Creek

October 08, 2024

Excellent service and very grateful! Thank you so much for the hard work! I appreciate it! More

by Huangadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We're so glad to hear you received excellent service and that our hard work made a positive impact. Your appreciation means a lot to us! Lexus of Stevens Creek

October 08, 2024

The Service Department at Lexus of Stevens Creek is the best I've encountered among car dealerships. I'm always satisfied with their work. During my most recent visit on 10/7/24, Jaimie Armas assisted with More

by bangtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your experience with the Service Department at Lexus of Stevens Creek! We’re thrilled to hear that you consistently have a great experience and that Jaimie Armas provided you with knowledgeable and professional assistance. Our team strives to be helpful and friendly, and your feedback means a lot to us. We look forward to seeing you again for your next service!

October 06, 2024

Thank you very much for quality service. I will definitely be there again for my next serves More

by kpradzynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfin Valerio
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Oct 07, 2024 -

Lexus Stevens Creek responded

We're humbled to serve you @ Lexus of Stevens Creek Svc Dept and please hurry back

October 02, 2024

On time and very efficient service process. Service rep was very efficient and kept to the word on the timing of the service More

by simon.nicholls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Lexus Stevens Creek responded

Thank you for your kind words! We're thrilled to hear that you appreciated our timely and efficient service. It's great to know that our service representative met your expectations. We look forward to serving you again! Lexus of Stevens Creek

October 01, 2024

Advisor Ramsin was very thorough, even called to verify chosen service options. He gave updates periodically More

by orogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lexus Stevens Creek responded

Thank you for your kind words about Ramsin! We're delighted to hear that he was thorough and kept you updated throughout your service. Your satisfaction is important to us, and we appreciate your feedback! Lexus of Stevens Creek Svc Dept.

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