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Lexus of Akron-Canton

Akron, OH

5.0
1,985 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,985 reviews

June 19, 2021

Tammy was and is amazing. From thé start she greeted us and was very knowledgeable about each vehicle and lead us down thé yellow brick road to success. We actually bought two cars from her!! Thank you Tam More

by Dr. Troy Looney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person was awesome!!!, Scott Gilmore, Shab Tadayon
Jun 20, 2021 -

Lexus of Akron-Canton responded

Dr. Troy - thanks for trusting us to get the job done. We're thrilled to see that Tammy was so helpful and we look forward to your next visit to Lexus of Akron-Canton!

June 18, 2021

Shelley was absolutely amazing and we will definitely call her when we are ready to purchase another vehicle. She’s extremely knowledgeable and worked hard to get us exactly what we wanted. She went abov More

by Heather bhalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon
Jun 18, 2021 -

Lexus of Akron-Canton responded

Heather - Thank you for the great review! We are thrilled to hear that Shelley delivered such a successful purchase experience. Drive safely in your new vehicle, and we are looking forward to seeing you back at Lexus of Akron-Canton!

June 16, 2021

Everything went really well. I enjoyed working with Mark and Jim on trading in my GX470 that I owned for over a decade. Even after 190,000 miles it ran fabulous, but I had my eye on a L/Certified GX460 the More

by BradleyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim was fair with me on my trade in., Scott Gilmore
Jun 17, 2021 -

Lexus of Akron-Canton responded

Thank you, Bradley, for sharing this feedback. It's fantastic to see that Mark and Jim helped you into a Lexus GX 460 that suits the needs of your family. On behalf of all of us at Lexus of Akron-Canton, we wish you safe travels!

June 15, 2021

I have to say this has been one of the best experiences! I love being able to do most of my paperwork over the phone. More

by Buffy_clk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Lexus of Akron-Canton responded

We're so glad we could make your experience a breeze — that's our goal! Thank you for supporting Lexus of Akron-Canton, and we hope to see you again soon!

June 13, 2021

Top notch. Very helpful and knowledgeable. Tammy went out of her way to make the car buying process painless and smooth! Highly recommended to anybody that needs a car. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Lexus of Akron-Canton responded

Michelle - Thanks for the kudos! It is validating to hear that our staff is going above and beyond to make sure our guests go home in vehicles that are right for them. We will certainly let Tammy know she was a big help during your visit. Thanks for trusting Lexus of Akron-Canton, and we hope you enjoy the ride!

June 12, 2021

Great service . Everything was top notch! Tammy was very knowledgeable about the RX 350. All personnel we dealt with were friendly and knowledgeable. Well done by all. More

by Jcm10s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Lexus of Akron-Canton responded

Thank you so much for the rave review! We love to hear that Tammy and our team helped you drive home from Lexus of Akron-Canton in your Lexus RX 350. Congratulations and safe travels!

June 06, 2021

Shelley is simply the best! She made the process so simple and efficient. Even called me the night before to get things ready for my purchase! Thank you so much! More

by Lilian W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle from financing!! Awesome!!
Jun 07, 2021 -

Lexus of Akron-Canton responded

Lilian - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Shelley and the Lexus of Akron-Canton team. Drive safely in your new vehicle, and we hope to see you back next time!

June 03, 2021

Shelley was wonderful and spent ample time with me a very considerate . She had all the answers for all the questions I presented to her. Thank u More

by Joeyjr2001
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Lexus of Akron-Canton responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Shelley took such good care of you here at Lexus of Akron-Canton, and we will certainly let her know that you appreciate her help. We hope to see you again sometime!

June 01, 2021

The customer service was great and when you walk in they greet you with a smile on their faces.It was a great experience and I will be going back. A big thanks to Mark he is a great salesman and he helped e More

by John Graham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Lexus of Akron-Canton responded

Hello John! Providing our guests with a seamless car-buying experience is our number one priority, so we are thrilled that this is what you received! It makes our day that Mark was able to go above and beyond and send you home in a car you love. Enjoy the ride and thank you for choosing Lexus of Akron-Canton!

June 01, 2021

Tammy was so helpful in getting me into the right vehicle for me & finding what I was looking for. She communicated what was available, where it was at in delivery & getting the vehicle in my hands. More

by Hctc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Shab Tadayon
Jun 01, 2021 -

Lexus of Akron-Canton responded

Thank you for reviewing us! We are thrilled to hear that you had such a successful experience working with Tammy and the Lexus of Akron-Canton team. Drive safely in your new vehicle, and we hope to see you again down the road!

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