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Lexus of Akron-Canton

Akron, OH

5.0
1,996 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,996 reviews

May 08, 2021

Test drove a few other SUVs before I made an appointment at Lexus with Tammy. There was no comparison, as both Tammy and the car gave outstanding performance! More

by Joann
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lexus of Akron-Canton responded

Joann - Thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with Tammy. Drive safely in your new vehicle, and congratulations! We hope to see you back at Lexus of Akron-Canton down the road!

May 06, 2021

Ruth Ham was very pleasant to work with. No pressure at Ruth Ham was very pleasant to work with. No pressure at all and I appreciate that. Would recommend to anyone wanting to buy a vehicle. More

by Sdavidson001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon
May 06, 2021 -

Lexus of Akron-Canton responded

Thank you for the great review! Ruth is a fantastic member of our team, and it is wonderful to hear that she went the extra mile to assist you. Drive safely, and we hope to see you back at Lexus of Akron-Canton down the road!

May 05, 2021

Have worked with this dealership through three vehicles; the personnel and service are outstanding. There has never been any high pressure attitude, and the business end of transactions taken care of quickl More

by Anne S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Lexus of Akron-Canton responded

Anne, we are so grateful for your continued business! It is gratifying to know that our team has always been so attentive and pressure-free during your purchases. Thank you from all of us at Lexus of Akron-Canton and safe travels until we see you next!

May 04, 2021

Shelley was a great person to deal with and made things very easy for me. Absolutely went out of her way to make my experience easy More

by dericmadick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy McQuaid, Joe Huff
May 04, 2021 -

Lexus of Akron-Canton responded

Thank you for the great review, Deric! We appreciate your business and are happy to hear that you had such a successful experience working with Shelley. Drive safely, and we hope to see you again at Lexus of Akron-Canton!

May 03, 2021

This was the best car purchase experience we have ever had!!! Everyone was helpful, courteous ... went above and beyond to be kind and helpful. Mark and his manager are very professional. More

by Jenvincent91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Akron-Canton responded

This review makes our day! There's nothing better than hearing that our team made car-buying smooth and seamless and we will pass along your appreciation to Mark. Thank you for supporting Lexus of Akron-Canton and congratulations on your new ride!

May 01, 2021

Best experience ever!!! Ruth was honest about the Lexus RX 350 we bought unseen!!! She worked hard on finding us the white/blk combo that everyone wants!! Jenelle the office manager that did our finance More

by Rondashreffler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Akron-Canton responded

Congratulations on your new Lexus RX 350! We are delighted that Ruth and Jenelle made the experience so smooth and seamless. Thank you from the entire Lexus of Akron-Canton team!

April 27, 2021

This dealership and personal are very friendly/ professional. They made me feel @ home away from home. The experience I had their is passable and will be. More

by Threeyears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon
Apr 27, 2021 -

Lexus of Akron-Canton responded

Thank you so much for the great review! We love to hear that you felt comfortable working with our Lexus of Akron-Canton team to get into your new vehicle. Safe driving out there!

April 21, 2021

Kari was very knowledgeable about the vehicle I purchased. She made the entire process extremely easy. I really appreciate how pleasant and courteous she was. I hope to have the same experience wit More

by rayqjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Zilko
Apr 21, 2021 -

Lexus of Akron-Canton responded

We couldn't have asked for better feedback! It's wonderful to hear that Kari and Stephanie delivered such an exceptional buying experience. Thank you for trusting Lexus of Akron-Canton with your business, and enjoy your new car!

April 17, 2021

Shelly was very helpful She was attentive to me and my questions. She showed me both new and used cars so I could make a better decision on what was right for me to buy at this time. Thanks! More

by Leon
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Lexus of Akron-Canton responded

Leon, thank you for taking the time to leave us a review! We couldn't be happier to hear that Shelley took such good care of you here at Lexus of Akron-Canton, and we will certainly let her know that you appreciate her help. We hope to see you again sometime!

April 13, 2021

Smooth experience. Ruth kept in touch with me with weekly updates when my car would arrive. Was very quick and efficient when I picked up my car. More

by Djr13
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Lexus of Akron-Canton responded

We're glad to hear that Ruth delivered such an attentive, communicative car-buying experience! Thank you for choosing Lexus of Akron-Canton, and congratulations on your new vehicle!

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