Lexus of Akron-Canton

Great car buying experience A great dealership. I’ve been treated wonderfully by everyone I’ve come in contact with. My sales consultant was tremendously helpful and knowledgeabl A great dealership. I’ve been treated wonderfully by everyone I’ve come in contact with. My sales consultant was tremendously helpful and knowledgeable about every Lexus model. She made to buying experience very pleasurable. The service department is also a pleasure to work with. Very helpful, very accommodating as well as very respectful of my time. Thus is my second vehicle I’ve acquired from this dealership and definitely plan on continuing in the future. More

Great job Great experience from start to delivery. Tracy did a feat job of explaining various models and features. Friendly staff. Finance papers were ready upo Great experience from start to delivery. Tracy did a feat job of explaining various models and features. Friendly staff. Finance papers were ready upon my arrival More

Good experience This is our 4th Lexus purchased here and from Tracy. I hope to continue the relationship. I want to particularly praise the staff in the service depa This is our 4th Lexus purchased here and from Tracy. I hope to continue the relationship. I want to particularly praise the staff in the service department who are friendly, professional and very supportive. More

Exceptional customer service Tracy has been an exceptional sales representative for Lexus. A very caring person too. What an asset she is to your company. Thanks for everything Tr Tracy has been an exceptional sales representative for Lexus. A very caring person too. What an asset she is to your company. Thanks for everything Tracy. More

Great service from afar! This dealership had the exact vehicle I was searching for, were extremely helpful in the purchasing and trading process. They hand delivered the vehic This dealership had the exact vehicle I was searching for, were extremely helpful in the purchasing and trading process. They hand delivered the vehicle to me and I am so pleased! They are always available to help with any questions I may have. I will do business with them again! More

Good Experience. Repeat customer. Customer oriented. I leased my first Lexus in September 2015. I made the trip from Russell, near Chagrin Falls to Akron for my 2015 Lexus. I was referred by a friend w I leased my first Lexus in September 2015. I made the trip from Russell, near Chagrin Falls to Akron for my 2015 Lexus. I was referred by a friend who is truly a master mechanic. I was aware of the great reputation of Lexus and he assured me that the dealership would be very helpful. I was able to lease the vehicle that I wanted at a good value and left happy. The dealership serviced my car for the next 3 years. Fast forward to 2018 when the lease was due for expiring. My lease consultant alerted me to a phenomenal deal prior to my lease expiration. Tracy McCaffrey found me on a Saturday to provide me with a truly remarkable offer. She continued to find an additional substantial further incentives while I was waiting for my car to arrive. Most important Tracy found me the exact car I wanted, a duplicate of the 2015 Lexus., She was great at demonstrating the updates of my new car. The Service department has been great and the valets pick up my vehicle, leave me a new Lexus and repair the car promptly and correctly. Happily no need for a do-ever. More

Excellent service! This is our fourth Lexus and the second one we have purchased from Akron canton. We have used Tracy both times and she listened to exactly what I want This is our fourth Lexus and the second one we have purchased from Akron canton. We have used Tracy both times and she listened to exactly what I wanted and had it ready when we got there . The dealership is very professional and Tracy is excellent ! More

Ruth at Lexus of Akron-Canton I work 40-50 hour weeks on top of being a mom, but Ruth was kind enough to do almost everything I needed over the phone when my lease was up and it wa I work 40-50 hour weeks on top of being a mom, but Ruth was kind enough to do almost everything I needed over the phone when my lease was up and it was time for me get get into a new Lexus. She worked with me on my price point and my sparatic texting inbetween clients to make sure I got into the car I wanted for the price I wanted. Ruth is so kind and easy going. It couldn’t have been an easier experience for me! I will always request Ruth in the future! More

A 5 Star Experience Ruth Ham of Akron Canton Lexus made my recent Lexus purchase an exceptional experience. I had several specific requirements with this trade-in and Ru Ruth Ham of Akron Canton Lexus made my recent Lexus purchase an exceptional experience. I had several specific requirements with this trade-in and Ruth delivered on all counts. She found me the car that was the best match for me! She was professional, extremely knowledgeable about the car, taught me how to use the upgraded technology, and was very personable with absolutely no pressure! Ruth is a tremendous asset to this dealership. More

Sold me what I wanted We looked at other dealers and knew what we wanted in our car. Ruth found what we wanted and didn’t try to sell us what we didn’t want. She was frie We looked at other dealers and knew what we wanted in our car. Ruth found what we wanted and didn’t try to sell us what we didn’t want. She was friendly and knowledgeable without being pushy. More