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Lexus of Akron-Canton

Akron, OH

4.9
2,377 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 2,377 reviews

May 14, 2026

As soon as I walked in, Shelley greeted me at the door. I also met. general manager, Pete S. I appreciate them listening to me and working with me on getting the car that I came in to lease. The dealership More

by Bat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Lexus of Akron-Canton responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

May 14, 2026

Kari was great. Very responsive and answered all my questions. Even responded on her days off. The dealership was excellent as well, but their finance department cou More

by Maury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Lexus of Akron-Canton responded

Hello Maury, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 13, 2026

Just got my first Lexus and Connie @ Lexus of Akron Canton was great to work with. She kept me posted on my SUV ETA from the factory weekly. More

by ratzilla44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connie Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Lexus of Akron-Canton responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2026

Ashley was great to work with, walked us through all our options and helped us select the right vehicle. More

by aharris25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Lexus of Akron-Canton responded

Hello, thank you for your kind words! We are thrilled to hear that Ashley provided you with exceptional service and helped you find the perfect vehicle. We appreciate your business and look forward to serving you again in the future. Happy driving!

May 04, 2026

Great service always but took longer waiting time 2 hours then 1 1/2 hours at last service time. More

by norrismary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Lexus of Akron-Canton responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 04, 2026

Randy was professional and knowledgeable. SUV was Delivered on time and clean. There was a minor issue and Randy got it fixed immediately. Would recommend Randy and the dealership with all my More

by gerbque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hudack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Lexus of Akron-Canton responded

Hello, thank you for trusting us with your vehicle purchase and for recommending us to your friends! We pride ourselves on providing exceptional service and we are happy to hear that Randy went above and beyond to address any issues. We look forward to serving you again in the future.

May 04, 2026

This is my first Lexus and I knew what I wanted when I arrived. From the moment I arrived I was impressed with the treatment I received. Everyone I encountered was respectful, professional, hospitable and More

by meniag1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrial Ariyajasingam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Lexus of Akron-Canton responded

Hello, thank you so much for choosing your first Lexus with us! We pride ourselves on providing exceptional treatment and creating a memorable experience for all of our customers. Our team is passionate about finding the perfect car for you and it makes us happy to hear that Kari, Gabe, and Ruth were able to make your purchasing process informative and address your concerns. Thanks again for your kind words and we can't wait to see you again soon!

May 03, 2026

We couldn’t be happier with our experience at Lexus of Akron-Canton! This was our first Lexus purchase for my wife, and it truly exceeded every expectation. Connie made the entire process seamless, stress More

by cjeagon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connie Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Lexus of Akron-Canton responded

Hello, we are so thrilled to hear about your amazing experience at Lexus of Akron-Canton! Our team takes great pride in providing exceptional service to our customers and we are so glad we exceeded your expectations. Connie and the rest of our team will be proud to know they made your first Lexus purchase stress-free and enjoyable. Thank you for your recommendation and we hope you and your wife continue to love your Lexus NX!

May 03, 2026

Great working with Tammy and the rest of the team! We Love our New Lexus and appreciate all your patience as we made our selection. More

by Patrickreineccius
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrial Ariyajasingam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Witherspoon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Spargrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Lexus of Akron-Canton responded

Hi, thank you for your kind words! We are delighted to hear you had a great experience working with Tammy and our team. Enjoy your new Lexus and we appreciate your support.

May 03, 2026

It was a great experience. A very nice and clean dealership. Very friendly and helpful staff. Knowledgeable. More

by r_valentine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrial Ariyajasingam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Denholm
May 18, 2026 -

Lexus of Akron-Canton responded

Hi, thank you for the glowing review! We take great pride in providing a clean and welcoming environment for our customers. Our staff is dedicated to being friendly, helpful, and knowledgeable. We appreciate your support!

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