Back

Lexus of Brookfield

Brookfield, WI

4.9
3,348 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
Contact Dealership

20001 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 3,348 reviews

September 27, 2022

Working w/ Renee at the Brookfield Lexus was a great experience from all the test drives to the negotiations and financing. We would definitely shop there again! More

by Laura.anders5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Klein, Renee Schmid
Sep 28, 2022 -

Lexus of Brookfield responded

Wow and so many stars for Renee!! Thank you for the kind words, we think she is very special too, We would be excited to share your review in our upcoming sales meeting. I am sure it will make my teams day. Joe Palmisano, General manager

Sep 29, 2022 -

Laura.anders5 responded

We also appreciate the reimbursement from Lexus of the second Atlas fab key. We believe that two keys should be included in the purchase price. Thanks you! Laura

September 27, 2022

From the time I stepped on the lot until I drove away with my new Lexus, my experience with Isaac was perfect. He made suggestions based on what I was looking for, got me a very fair deal, and treated me More

by Aggs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 28, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Isaac, we think he is very special too! We would love to share your review in our upcoming sales meeting as well. I am sure it will make my teams day to hear of your experiences. Joe Palmisano, General manager

September 27, 2022

One of the best car shopping experiences we've ever had. Dale was so helpful, prompt, and professional. He went above and beyond with our whole buying experience! More

by Derek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Derek! We hope we can continue to be of service to you down the road!

September 26, 2022

Overall a great experience. Isaac really listened about what I wanted and what was most impressive was there wasn't any pushiness. He was very hands off in the process of drivin More

by Nicklange30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Sep 28, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you for the kind words about Isaac, Lexus Wade and the team at Lexus of Brookfield. We would love to share your review in our upcoming sales meeting. I am sure it will make my teams day. Joe Palmisano, General manager

September 26, 2022

I had a great experience- Alan & JJ were attentive and knowledgeable. We’ll be back! More

by Kimberlyrhoden
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 28, 2022 -

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2022

Worked with Al Zinda an Outstanding salesperson, he was extremely helpful in answering all of our questions regarding the leasing of our 2022 Lexus RX 350. He took his explaining all the new features of More

by ruizrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Al and the team at Lexus of Brookfield. We would love to share your review in our upcoming sales meeting. I am sure it will make Al's day. Joe Palmisano, General manager

September 25, 2022

Great service! All the workers who helped me were very nice. The dealership was very clean. Bob Hill was an amazing and super nice dealer and JJ Klein helped us a l More

by Kiran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 27, 2022 -

Lexus of Brookfield responded

Wow so many stars! Thank you for taking the time to review Bob Hill, JJ Klein and the team at Lexus of Brookfield. We will gladly share your kind words in an upcoming meeting. Joe Palmisano, Executive General Manager

September 23, 2022

The service I received was exceptionally above and beyond what was expected. My sales person Bob Hill was super nice & mr wade was very knowledgeable of explaining my vehicle features. I’ll definitely recomm More

by Gina j
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Wade
Sep 26, 2022 -

Lexus of Brookfield responded

We are so grateful for the wonderful review and look forward to serving you again in the near future. Bob will be happy to hear your review read in our upcoming sales meeting. Joe Palmisano, Executive General Manager

September 22, 2022

Just wanted to thank Wade for his help this morning. I had a couple of ?'regarding setting the height on the lift gate and the parking break. I knew the answers within ten minutes! His knowledge on the More

by Lucie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Sep 24, 2022 -

Lexus of Brookfield responded

Hi Lucie, thank you for your kind review; we are happy to pass along your comments to Wade here at Lexus of Brookfield! We are always more than happy to assist you if anything else comes up. Take care!

Sep 27, 2022 -

Lexus of Brookfield responded

Thank you for the kind words and compliments to Lexus Wade, He takes great pride in his technology talent and delivery services. He will be excited to hear your review read in our upcoming sales meeting. Joe Palmisano, Executive General Manager

September 21, 2022

Al Zinda was professional and knowledgeable, and not at all pushy. He made me feel like an important customer throughout the entire process, and was super patient with my 4 year old who was there with me t More

by StephCopsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 23, 2022 -

Lexus of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

...
126
...