Back

Lexus of Brookfield

Brookfield, WI

4.9
3,392 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
Contact Dealership

20001 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 3,392 reviews

October 11, 2022

Isaac was a pleasure to work with. My first experience with a car salesman who truly put me at ease and wasn't high pressure. A true gentleman. More

by Runleeny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Isaac and for taking the time to write about your experience at Lexus of Brookfield. Oh, yes he is a true gentleman as well :) Joe Palmisano, General Manager

October 11, 2022

Very satisfied. Have leased 3 cars and bought one. Not as satisfied with their service dept. More

by 5andersonden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Oct 13, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to write and for so many stars. I am also happy for you to meet with our service manager Joe Pappalardo so we can even exceed your expectations. Please contact me or Joe Pappalardo at 262-797-2000 for any additional assistance. We truly value you and your feedback as we are always looking to improve.

October 10, 2022

Renee has been an exceptional sales associate to work with. Just a very honest and no-nonsense person. She is also very quick to respond to emails and texts when needed. More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Schmid
Oct 11, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to write this special review about Renee at Lexus of Brookfield. It is always nice to read such kind words about honesty and straight forward dealing. Respectfully, Joe Palmisano, General Manager

October 08, 2022

Bob Hill was terrific. Professional, knowledgeable & not pushy like many sales people. Courteous, built rapport. More

by Gwendolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for such nice words about Bob Hill. We think he is extra special too. We appreciate you taking the time to write us. Joe Palmisano, General Manager

October 08, 2022

Wonderful experience. Salesman knowledgeable, built rapport, & not pushy like many sales people. Awesome and courteous. More

by Gwendolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 08, 2022

Outstanding in all aspects of purchasing a vehicle for my daughter from the moment we arrived until she picked out the vehicle that she wanted, from all the staff but especially the salesperson Josiah Bouley More

by Mr Schaffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2022

I have worked with the team for over 6 years. You will not find a better group of people. Lexus of Brookfield has the best buying experience. More

by FSport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Alex Bolotin, Michael Wandrey
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to write about your experience and for the loyalty over the past 6 years. It is so nice to receive so many stars as well. Joe Palmisano, General Manager

October 07, 2022

What a great place! !! Incredible people!! Great vehicles, awesome service from everyone all the way around. Thank you Joe Palmisano, such a warm and wonder feeling here, More

by Mike W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Michael Wandrey, Verbie Swanigan, Nikolaos Vlahos, Loni Musolf
Oct 09, 2022 -

Lexus of Brookfield responded

Wow and how nice for you to mention myself and my team in your review. We are truly grateful you took the time to write and share your feelings. We also love to receive so many stars! Joe Palmisano, General Manager

October 07, 2022

Great place and top notch service. Never had a smoother experience. Thanks to Al Zinda More

by mike_mosehart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Oct 09, 2022 -

Lexus of Brookfield responded

Thank you for the special recognition of Al Zinda. We think he is very special too and we are thankful for the many stars. Joe Palmisano, General Manager

October 07, 2022

The customer service here was friendly, courteous and very thorough. Attention to detail was given throughout our purchase experience. We really appreciated the detailed explanations, especially of our n More

by JBohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Oct 09, 2022 -

Lexus of Brookfield responded

Wow and so many stars! Thank you for the kind words about the team at Lexus of Brookfield. We recognize you have many choices but are thankful you chose us. Joe Palmisano, General Manager

...
128
...