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Lexus of Brookfield

Brookfield, WI

4.9
3,348 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,348 reviews

September 13, 2022

Dale is my go to guy for car sales. He is very personable. Thanks AL for helping him and I finish. More

by Shane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Lexus of Brookfield responded

Hi Shane, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 13, 2022

Great customer service provided by AL Z, Chris, and Wade. These gentlemen made my experience from the time I walked in until I drove off the showroom floor. Big thank you. More

by Robbielcox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Zato, Lexus Wade Technology Dept
Sep 14, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to write about Al and your experience at Lexus of Brookfield. We are grateful for so many stars :) Joe Palmisano , General Manager

September 12, 2022

This was the best car buying experience we’ve ever had. From the low pressure sales test drive to the finances and the explanation of features, everything was great! Everyone we worked with was professiona More

by Boksiuta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Sep 14, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about our team at Lexus of Brookfield and your experience. We will be sure to share them in our upcoming sales meeting. Congratulations as well :) Joe Palmisano, General Manager

September 11, 2022

Wonderful experience from start to finish. Andy (sales) , Lexus Wade (Tech support) & JJ in finance were fantastic!!! Best car buying experience we have ever had & the surprise at the end was More

by Rick Geller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept, Andy Ratner, JJ Klein
Sep 12, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Andy and our team at Lexus of Brookfield. I also enjoyed reading how much you love the RX450 hybrid. That is also my very favorite. Respectfully, Joe Palmisano, General Manager.

September 10, 2022

I was just looking and I end up buying. This was the easiest buying experiences from a dealership. Thank you for having the best people working here. More

by Julie B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve the Greek, Lexus Wade Technology Dept, JJ Klein
Sep 12, 2022 -

Lexus of Brookfield responded

Hi Julie, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2022

We got a great deal on our 2022 Lexus RX 350. Sam and John are knowledgeable and easy to work with. Wade taught us all we need to know about the amazing technology of this vehicle. More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, JJ Klein
Sep 11, 2022 -

Lexus of Brookfield responded

Hi Jon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 09, 2022

I have delt with Lexus of Brookfield in the past on many occasions and this experience was the same, excellent! My sales representative (Alen Zinda) was kind, curtious and knowledgeable the finance manager More

by Sal Romero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Ratner, Scott Trad, Michael Wandrey, Andy Ratner
Sep 12, 2022 -

Lexus of Brookfield responded

Sal, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2022

Dale made our whole experience ideal. The right amount of help and info while still giving us our own space for decisions. You can tell he's been a great representative for decades. From More

by Brayden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Sep 12, 2022 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us, Brayden! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 07, 2022

We bought a 2021 RX with the awesome help of Josiah . He was knowledgeable, personable,and authentic with us. Josiah did everything he could to answer our questions and accomplish buying the car of our More

by Czaja
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josiah and verbi , Lexus Wade Technology Dept
Sep 12, 2022 -

Lexus of Brookfield responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 07, 2022

Great people and no pressure in purchasing my new RX450H. Steve and Sam made it that more of a great experience! More

by Indra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve The Greek Haidman
Sep 12, 2022 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Indra! We hope we can continue to be of service to you down the road!

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