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Lexus of Brookfield

4.8

293 Lifetime Reviews

20001 W. Bluemound Rd., Brookfield, Wisconsin 53045
Call (262) 797-2000

293 Reviews of Lexus of Brookfield

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August 24, 2018

"Sam was very helpful and attentive"

- incinc

I am a very demanding and difficult person to work with and I do not like the car buying process. With that being said Sam made the process comfortable and easy. Sam answered all my questions and really came thru with the perfect vehicle for my us. Thanks again.

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Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Verbie Swanigan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Pappalardo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 23, 2018

"Excellent service "

- Blane

Great experience and very friendly and professional Matt took the time to explain all my options will definitely be coming back in the future for sure

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Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Wade knows Lexus technology "

- LakeLady

I stopped in without an appointment hoping to learn more about my navigation system. I was lucky Wade had some time to help me. He is very patient & really explained the the features I was having trouble with. Wade was very helpful to teach a technology challenged lady many of the great features on the Lexus. He was very professional & gave me his work number to call if I ever have any more questions. He really knows the Lexus & I recommend this dealer.

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Recommend Dealer
Yes
Employees Worked With
Wade Schumacher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Great Service"

- PeggyH

Sam Ally was very helpful. I has a problem with the brakes and he saw to it that they were repaired and that I was satisfied. Made the experience of buying a car less stressful. He was very good at returning calls and Emails as quickly as possible. Wade Schumacher is very knowledgeable about the car and was very patient with my lack of technical skills. Gave me a lot of useful information about the car.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wade Schumacher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Great service "

- Judy

Wade was great and helped me a lot with my car. He is one of the reasons I have come back for my tenth car. Service is the main reason I stay with Lexus.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wade Schumacher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bob Strauss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Pete is great and ask for him whenever I come in
August 22, 2018

"Excellent experience"

- dickb

Wade, you did an excellent job teaching me about the LS500 features. I learned more from you in 10 minutes than I did reading 1000 pages of instructions. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Wade Schumacher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Excellent service "

- Jfunk

Great service at this dealership. Will be returning for all my service needs. The service writer Matt Smeiska was very knowledgeable and seemed to have a great personality. Will be looking forward to doing more business with Mr. Smeiska.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"He's a great fella."

- Nicklebacksucks2

Matt Smeiska is the best service writer I've ever had the pleasure to work with. If it wasn't for Matt I don't know what I'd do. His overall knowledge and wisdom exceeds my expectations.

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Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Excellent customer service"

- Lisa O.

Matt provided excellent customer service during my visit and went above and beyond my expectations. I would definitely recommend Matt & Lexus of Brookfield to my friends and family.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Excellent service "

- Dav12345

Could not be more happy with the service. Matt took the time to explain everything in great detail as to what is exactly was getting done, and answered every question that I had. I would definitely use this service in the future.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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