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Lexus of Brookfield

Brookfield, WI

4.9
2,988 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 2,988 reviews

January 31, 2024

My wife’s car battery died and she couldn’t even open my car door. Tony Mayan, my sales rep had the service team help her get the car opened and sent it to the service center to get it checked out. It turne More

by Arturo Neri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Brookfield responded

Hi Arturo, we're glad to hear you found our staff to be so informative and helpful. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 31, 2024

Stopped to look at two used vehicles the end of December. Even in the cold Tony had the car charged and ready to go. Very reasonable when it came to price and trade. Stayed hours after close to make sure eve More

by bheislerjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2024

Came in drive new Lexus gx. Coffee was god. Service dept good too like always More

by M
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mrinmoy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2024

I had a fantastic experience with MK. We are really pleased with the collaboration during the purchase of my Nx. The staff was incredibly helpful, showcasing excellent work ethic, and the More

by SA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mrinmoy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2024

Salesman Bob Hill and the Lexus Service Team are Top Notch! When my car battery died, and I couldn’t get to them, they came to me & jump started it so I could get to the Service Center and get the new b More

by Bernie H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Brookfield responded

Hi Bernie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 30, 2024

Not only was Lexus of Brookfield easy to work with as an out of state buyer, Ben the sales rep was awesome from start to finish for our buying experience! More

by jenb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Noeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

jenb responded

Thank you Ben again for all of your help!!!

January 30, 2024

I reached out to Lexus of Brookfield all the way from New York City. They had the perfect vehicle for me a gorgeous new LX600. I had the luck to have Ty as my sales person she is amazing ! great talent along More

by Robertotineo1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Lemcke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mrinmoy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2024

Ben was amazing to work with and very thorough in explaining the vehicle. Definitely will buy from him again! More

by lransom343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Noeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Lexus of Brookfield responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 26, 2024

purchased a RX 350 recently. I found Ty and the entire staff at the dealership very helpful and accommodating to my requests and schedules. They treated me with respect and were More

by Cookiefoot96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Lemcke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2024

The employees at Lexus of Brookfield were welcoming and timely in their communication and coordination. Bob Hill made sure all of our wants and needs were heard and did a great job at getting us the best p More

by emilyseefeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Lexus of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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