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Lexus of Brookfield

Brookfield, WI

4.9
3,388 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,388 reviews

November 20, 2024

What an amazing experience purchasing my car from Lexus of Brookfield. Taylor was incredible with communicating all steps of the process and I was in and out in record time. Thank you Taylor and the whole More

by Amandaarand1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

I had a great experience with Lexus of Brookfield. The sales associate that I worked with, Taylor, was super. More

by Jeffjc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lexus of Brookfield responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

We enjoyed working with Isaac. He was knowledgeable about the products and worked diligently to find us the car we were looking for. In addition, both Tom in Finance and the tech r More

by Kristioconnor1
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

The dealership is welcoming, clean and classy. The salespeople are friendly and service oriented. Bob was the perfect balance. He wasn’t pushy or overbearing- He let the Lexus sell itself. From t More

by Tina Vogelmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lexus of Brookfield responded

Hi Tina, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

Bob was friendly and fast and explained every thing to me about the car and talked about financing and after buying the car he gave my wife a dozen roses which was nice of him to do that. Thanks again Bob!!! More

by Rickwiedemeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

Bob Hill helped me get my lease before and now that it came time to decide what to do he helped me again. He did great then and did even better now! He’s patient and courteous. It was a very smooth proces More

by marinacroft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

Josiah Bouley had excellent service. The building was very nice. The people are very excellent, kind, and knowledgeable. Josiah was especially kind. He went out of his way to spend Th More

by lidia.dubinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

lidia.dubinski responded

Beautiful building with really great group of people working there. Everyone is friendly and helpful. I had great experience there.

November 15, 2024

I went in with an undecided mindset and a few questions with what I wanted to do. Alan was able to answer all my questions and make me comfortable throughout the process. Alan somehow was able to meet all More

by brian102790
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2025 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Great attention to detail and follow up - very willing to work with managers to get me the best deal possible More

by gbewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lexus of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

I have been in for maintenance on vehicle many times and the service has always been excellent! More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rome Corprue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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