Lexus of Brookfield

Great Experience Nikolaos was incredibly helpful and made sure I understood what services were truly needed. He was incredibly thorough and kept me up to date at all t Nikolaos was incredibly helpful and made sure I understood what services were truly needed. He was incredibly thorough and kept me up to date at all time on my vehicle. More

Lexus of Brookfield Experience The professionalism I received before during and after the sale was outstanding. Wade Schumacher provided technical support promptly and did troublesh The professionalism I received before during and after the sale was outstanding. Wade Schumacher provided technical support promptly and did troubleshooting with issues I could not solve on my own. Jim Janowski made the selection and purchase a pleasure. More

Service visit Nikolaos had such a great attitude and was wonderful to work with. He genuinely cared about the work done and was extremely personable. I would Defini Nikolaos had such a great attitude and was wonderful to work with. He genuinely cared about the work done and was extremely personable. I would Definitely come back again More

Awesome exciting and mindblowing I had a great experience. I am assured I will get comfortable with the correct training thank you I even have homework. How fun! Wade was professiona I had a great experience. I am assured I will get comfortable with the correct training thank you I even have homework. How fun! Wade was professional patient and encouraging More

Efficient, professional, cheerful I had stopped into the Lexus dealer without an appointment. I was pleased Wade was available to answer my question and solve my problem - spur of the I had stopped into the Lexus dealer without an appointment. I was pleased Wade was available to answer my question and solve my problem - spur of the moment. We went out to my car, I told him the problem and he solved it within 3 minutes. I'm so happy that he was able to help me so efficiently. He was cheerful and professional and knew what he was doing. Thank you Wade. More

SO FUNNNNN! If you are looking for a vehicle and you pass by Lexus of Brookfield, you are making a big mistake! The facility, staff and quality is the best I've If you are looking for a vehicle and you pass by Lexus of Brookfield, you are making a big mistake! The facility, staff and quality is the best I've seen in my lifetime of buying cars! Everyone is just so FUN to talk with and be around. We started off working with one of the manager's, Nate, and he made me laugh probably every second of the way. He made sure he addressed my concerns, and did a fabulous job assisting with finding me the perfect Lexus. I didn't feel pressured one bit and the process from start to finish was 100% professional. Even the General Manager, Joe, made sure we were taken care of and showed us around the facility to ensure we were comfortable and knew where everything was. We picked out the new 2018 Lexus RX 350 SUV and decided to take it home that day. We signed paper work with Jordon and he was like a big teddy bear, he was so nice! I definitely recommend Lexus of Brookfield and specifically the staff I've mentioned! You guys are the best!!! More

Fantastic Customer Service My Wife and I worked with Kevin Bell on our purchase of our 2015 Lexus RX 350. We originally tried out a Silver RX but it had already been sold befo My Wife and I worked with Kevin Bell on our purchase of our 2015 Lexus RX 350. We originally tried out a Silver RX but it had already been sold before before we got home. Two days later another Beautiful RX 350 was put on the lot. We contacted Kevin and made an appointment to try it out. We were very impressed with the condition and how it handled. We negotiated a Fair price for our trade and a Great price for the RX. Since it was a Lexus Certified vehicle we could hardly go wrong. The day of delivery was just a little chaotic, but we were able to drive away with our RX 350. We have to Thank Kevin for the Excellent Lexus Customer Service that He gave us during the entire buying process. Edw & Sharon More

White glove service! Terry and his team were friendly, fast, and made me feel comfortable explaining what needed to be done. To my surprise, they even washed my car! I w Terry and his team were friendly, fast, and made me feel comfortable explaining what needed to be done. To my surprise, they even washed my car! I would recommend this service to anyone especially those who have a Lexus. More

Wade Schumacher Wade is sooo knowledgeable and explains features so well. He never rushes and takes his time. He is always willing to answer questions and makes himse Wade is sooo knowledgeable and explains features so well. He never rushes and takes his time. He is always willing to answer questions and makes himself available when needed. More

Technology Delivery Specialist Wade Schumacher is a continual wealth of knowledge! I recently had difficulty with my phone/bluetooth connection and low volume fluctuation, and eng Wade Schumacher is a continual wealth of knowledge! I recently had difficulty with my phone/bluetooth connection and low volume fluctuation, and engaging the audio portion of my maps directions. Wade promptly fit me into his busy schedule and he was easily able to solve the issue and demonstrate a few more short cuts on some of the Lexus features that I have come to use frequently. Wade certainly makes life easier learning about my new RX350! I was extremely happy with the service that I received. More