Lexus of Brookfield

Great help with tech issue! Thank you Wade for making yourself available on short notice and solving my phone connectivity problem! It was a mystery to me why I was suddenly abl Thank you Wade for making yourself available on short notice and solving my phone connectivity problem! It was a mystery to me why I was suddenly able to make outgoing calls through my RX350 but not receive incoming. I would never have guessed it to be an issue with a recently changed setting on my fitbit. Thank you for "sticking with it" and resolving the problem. Your tech help has been invaluable on more than one occasion and it is so good to know you are there should any future issues arise. More

Wade, tech specialist, is the best We needed help connecting a new phone to our RX and Wade was very helpful, informative, and pleasant as always. Hope he never leaves this dealership. We needed help connecting a new phone to our RX and Wade was very helpful, informative, and pleasant as always. Hope he never leaves this dealership. More

Assistance with vehicle technology Staff always helpful! Most recently - Wade/Lexus Technology Specialist - resolved my Bluetooth issues. He was very patient with me (a technology novi Staff always helpful! Most recently - Wade/Lexus Technology Specialist - resolved my Bluetooth issues. He was very patient with me (a technology novice) and extremely knowledgeable. A very positive interaction. This dealership has consistently met all our service/support expectations. More

Excellent! Superior, Fast and Friendly! My husband and I have both purchased New vehicles from your dealership and have been very pleased with the quick response we received from Wade on a c My husband and I have both purchased New vehicles from your dealership and have been very pleased with the quick response we received from Wade on a couple of technology issues. More

Quality Care The service I received with my new vehicle purchase was superior! The staff is so friendly and thorough. They were very accommodating and were able The service I received with my new vehicle purchase was superior! The staff is so friendly and thorough. They were very accommodating and were able to answer all of my questions. Wade came out to the house to set up my garage doors the day of the purchase. Amazing staff! More

Outstanding Technology Service We purchased a new NX 200T in Dec. 2016. l was drawn to the exterior design style and comfort of the vehicle immediately! But, it wasn't until Wade ex We purchased a new NX 200T in Dec. 2016. l was drawn to the exterior design style and comfort of the vehicle immediately! But, it wasn't until Wade explained the technology features to me that I truly fell in love with the car! Wade was extremely knowledgeable and patient...and was able to communicate in a way that was understandable to me! (Who's computer illiterate!) Thank you Wade for your exceptional service. More

thorough and thoughtful Just purchased SUV and from start to finish was very satisfied with how I was treated and how efficient and thorough the process was. Wife and I were Just purchased SUV and from start to finish was very satisfied with how I was treated and how efficient and thorough the process was. Wife and I were treated with respect and all of our questions were answered and then some. More

review features and leather repair Wade was very helpful explaining the features of my car in a way that I could uderstand. Scott miraculously repaired a rip in the interior leather Wade was very helpful explaining the features of my car in a way that I could uderstand. Scott miraculously repaired a rip in the interior leather on my car door handle. More

Terrific service The entire process went smooth, negotiations, final sale, service. I shopped online to start, They even spent 30 minutes going over the features of t The entire process went smooth, negotiations, final sale, service. I shopped online to start, They even spent 30 minutes going over the features of the used car I purchased. More

Follow-Up Technology Visit When I bought my Lexus, part of the process was to meet with the technology specialist who would walk me thru the bells and whistles of my new car. He When I bought my Lexus, part of the process was to meet with the technology specialist who would walk me thru the bells and whistles of my new car. He was very knowledgable and patient. He took his time and explained things very well. I recently needed to return for some "advanced" settings and he again went above and beyond to help me with my questions. More