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Lexus of Brookfield

Brookfield, WI

4.9
3,389 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,389 reviews

November 17, 2023

Absolutely perfect experience from the moment we walked in the door and passed to Ty to the final tech lesson from John. Everyone was pleasant, professional, and fair. It feels good to be back in a Lexus! More

by Vandrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Lemcke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schloegl
Dec 15, 2023 -

Lexus of Brookfield responded

Hi Vandrews, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 15, 2023

Steve Haideman provided excellent service. He answered every questions and returned every phone call. Overall I had excellent experience with each of persons I met at this dealer. I strongly r More

by Young
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve The Greek Haidman, John Schloegl
Dec 14, 2023 -

Lexus of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 15, 2023

Bob Hill was wonderful to work with from the beginning to the end of the process. The entire team, including Sam and Joe are extremely knowledgeable and informative. More

by Deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Dec 14, 2023 -

Lexus of Brookfield responded

Hi, we're glad to hear our Staff took such great care of you, Deborah! We hope we can continue to be of service to you down the road!

November 14, 2023

They were very pleasant and welcoming. Bob and finance made our car buying enjoyable and renewed our faith in buying a vehicle, Since our horrible experience this past spring with Toyota o More

by Misspennyj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 14, 2023

Robert Hill is the best Lexus sales agent ever. Very knowledgeable and professional. I recommend him without reservation to anyone. More

by Hash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Dec 14, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 14, 2023

Best car buying experience ever. Sale and execution of paperwork very efficient and well done More

by GCLP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Hernandez
Dec 14, 2023 -

Lexus of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 14, 2023

John Schloeg was a pleasure to deal with while learning the technical system of my newly purchased Lexus. Thank you John! More

by Cmldavison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Schloegl, Benjamin Noeske
Dec 14, 2023 -

Lexus of Brookfield responded

Hi, we're glad to hear you found John to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 13, 2023

Fantastic buying experience. Al was thorough, a great communicator and professional throughout. Would recommend to everyone. More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Lexus of Brookfield responded

Hi Sue, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

November 11, 2023

The service I received at Lexus of Brookfield is unparalleled. By far the best I’ve ever had. Every single member of the team made me feel welcome and made the experience a pleasant one. Isaac is an More

by Beth.blanck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan, John Schloegl
Dec 14, 2023 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 11, 2023

Exceptional Customer Service Very impressive Dealership. Customer friendly atmosphere surrounding all Sales departments with an experience staff providing answers and ensuring contentment with m More

by Fatdogbikes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mrinmoy “MK” Knan, Alex Bolotin
Dec 14, 2023 -

Lexus of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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