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Lexus of Brookfield

Brookfield, WI

Overview
Employees
Reviews
Vehicles
4.9
3,388 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,388 reviews

September 15, 2023

Bob Hill was very helpful when purchasing my Lexus RX used car. He answered all the questions and provided help in learning the new systems related to the car. He has offered additional help with any f More

by weiland
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
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Sep 17, 2023 -

Lexus of Brookfield responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2023

Wow! !! Five star rating all around. Al went above and beyond in every step of the way!! More

by Mary stormowski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa , Kevin Bell, John Schloegl
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Sep 17, 2023 -

Lexus of Brookfield responded

Hi Mary, we're so glad that we were able to go above and beyond your expectations! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 13, 2023

I have been going back and forth for several months trying to decide what I wanted my next vehicle to be. At my age, I had finally saved enough for my first brand new vehicle and I wanted to get it rig More

by eestra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Lemcke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2023 -

Lexus of Brookfield responded

Hi Eestra, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2023

Bob Hill was knowledgeable & respectful as he pointed out various aspects of different suvs as I was shopping. In the end, I made a purchase & very satisfied More

by maryconway4646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2023 -

Lexus of Brookfield responded

Hi, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

September 13, 2023

Very receptive when I needed help with the vehicle I had recently purchased. Even helped me fix my bluetooth! More

by mslivski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Lexus of Brookfield responded

Hi, we are very happy we could provide you with a positive experience! Our team is available should you require any extra help.

September 12, 2023

We needed another car for our ever growing number of drivers in the house and had been specifically looking for a used Avalon. Al Z. made the process easy. From the test drive to the quote to the purch More

by BVMProtect
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2023 -

Lexus of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2023

Sporadic engagement, provides little to no info request. I guess they like it on their lot more than I want it in my driveway. More

by stephen.m.robinson
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Branden Morris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsey, Claire, Benjamin Noeske
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Sep 15, 2023 -

Lexus of Brookfield responded

Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (262) 797-2000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

September 11, 2023

They make you feel like royalty! I can’t say enough good about Ty’s customer service! More

by Benrevak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Lemcke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Lexus of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2023

Great experience. Bob Hill made it an easy experience and delivered the new Lexus to our front door. More

by arloaj
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell
Report | Print
Sep 14, 2023 -

Lexus of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

September 08, 2023

We were very pleased with our car search and purchase experience. Steve the Greek was extremely helpful and all of the people we dealt with, including the owner, are very customer service oriented. More

by Mark1955
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve The Greek Haidman, John Schloegl
Report | Print
Sep 10, 2023 -

Lexus of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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