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Lexus of Chattanooga

Chattanooga, TN

4.9
1,394 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,394 reviews

January 06, 2020

He is professional and made our car purchasing process a pleasure. I would recommend him to anyone I know to purchase a Lexus or Toyota. More

by nathan
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Jan 07, 2020 -

Lexus of Chattanooga responded

Thank you for sharing feedback from your experience with Austin, Nathan! It's great to hear that he was able to make the car buying process an absolute pleasure for you. We appreciate your recommendation as well as you choosing to work with our team in the first place. We hope to help with any of your future automotive needs!

January 05, 2020

Fred is the right man for the job! He is an awesome salesman and professional! I’m so thankful for his all his help and expertise! More

by Tekela
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Lexus of Chattanooga responded

Thank you for the review for Fred! He will be thrilled to hear how much you enjoyed his assistance and overall expertise. Please let us know if you have any questions or additional feedback for our team. Enjoy!

January 01, 2020

Alicia Normand worked diligently to help us get the car of our dreams. She will be highly recommend to family and friends. Danny and Gail Qualls More

by DQ & GQ
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jan 02, 2020 -

Lexus of Chattanooga responded

Thanks for your review Danny and Gail! We appreciate your feedback about working with Alicia and the rest of our sales team. Please let us know if there's anything else we can help you with. We'll be happy to help.

December 31, 2019

Ryan and Randy provided us with Excellent, professional, friendly and prompt service!! Always very helpful even on short notice service needs. Highly recommended, excellent team! More

by Estuardo
Recommend Dealer
Yes
Employees Worked With
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Lexus of Chattanooga responded

We're so glad to hear Ryan and Randy helped you to have a five star experience, Estuardo! Thank you for the feedback. If we can be of further help, please reach out. We'll be happy to help.

December 30, 2019

A great experience, exceptional customer service. Alicia was great, she worked with me to find the right fit, and made the extra effort to be sure that I was satisfied. The dealership as a whole is f More

by HasLexi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Dec 31, 2019 -

Lexus of Chattanooga responded

Thank you for the review, Lexi! It's awesome to hear that Alicia was able to help you find the perfect vehicle for your needs. Please let us know if you have any questions or need any additional assistnace!

December 27, 2019

Just wanted to say your employee’s are the best. I bought a IS in 2013 and also had my service done at this location. Randy and Cameron are also so helpful and polite. I’m also treated like family. I decided More

by littlesgtmaj
Recommend Dealer
Yes
Employees Worked With
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Robinson, Cameron Stooksbury
Dec 30, 2019 -

Lexus of Chattanooga responded

Thank you for this absolutely awesome review for Randy, Cameron, and Austin! They will all be ecstatic to hear how much you've enjoyed your experiences from both the sales and service perspectives. We appreciate you continuing to work with our Lexus of Chattanooga team and we look forward to working with you again!

December 22, 2019

3rd Time Buyer Alicia worked until they found the car we wanted and she made sure the process was as efficient as possible. I would recommend her and this dealershi More

by jkovach52
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Dec 23, 2019 -

Lexus of Chattanooga responded

Thank you for the review and the recommendation for Alicia! It's awesome to hear that she was able to ensure an efficient buying process for you. We appreciate you choosing to work with us and we hope for the opportunity to help with any future automotive needs. Enjoy!

December 19, 2019

Customer service Mr. Fortson was very professional and helpful. He was very patient through the entire process. He made us feel very comfortable with the process. Hi More

by Morton/Miranda Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Lexus of Chattanooga responded

Hey, Morton! Fred greatly appreciates the opportunity to work with you, and will really enjoy your kind remarks regarding the buying process he was able to provide. Please feel free to reach back out to us if you have any questions or need any additional assistance. Thank you and we look forward to working with you again!

December 13, 2019

I am a buyer who knew what I wanted before ever stepping foot on the dealership, so I just needed a simple streamline process... Alicia and Lexus of Chatt delivered! Alicia was personable, fair, and respond More

by Grantac3
Recommend Dealer
Yes
Employees Worked With
Travis Gray, Alicia Normand
Dec 16, 2019 -

Lexus of Chattanooga responded

Thank you so much for leaving a review from your experience with Alicia and our team! We're glad to hear that she was able to provide you with an efficient and professional buying experience. We appreciate you doing your initial research and choosing to work with us. Enjoy!

December 09, 2019

Austin is the best salesman I have ever worked with I've been looking for a new vehicle for a while, and I've contacted multiple dealerships in the area. However, Austin has been the best in terms of co More

by benk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Dec 10, 2019 -

Lexus of Chattanooga responded

Thank you for the review and the willingness to recommend Austin's services! It's awesome to hear that his professionalism and thorough nature brought you comfort during your buying experience. He will greatly appreciate your kind words. Please feel free to reach out if you have any questions or need any additional assistance!

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